Efficient Home Comfort

Heating & Air Conditioning
Richmond Hill ON L4C 5T3
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89%

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Reviews for Efficient Home Comfort

Average customer rating:
9.2 10 (83 reviews)

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Rubab
Rubab
0 reviews London, ON
10/10

Air conditioner

I was looking to replace my 17 years old AC unit with a new one. Efficient home comfort doesn't only provide me with a good rate but they also guide me about which unit to choose from. They are very professional and easy to reach.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review ! We truly appreciate your words.

Let us know if there is anything else at all we can help you with your home.

Management
Efficient Home Comfort

Private User
Private User
1 review Burlington, ON
10/10

New Air Conditioner

We were looking for an a/c unit so my husband filled out a form online populated from an a/c information and review site. Within an hour Ali called and provided us with a quote and install in 2 days. The owner Dustin followed up and provided us a little extra incentive as we weren't quite sure which of the 3 companies to go with. Our a/c unit was installed, customer service was very good and the price was excellent. I would highly recommend Efficient Home Comfort for any of your HVAC needs

Approximate cost of services:
$3,600.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review ! We truly appreciate your words.

Let us know if there is anything else at all we can help you with your home.

Thanks and take care !

Joseph
Joseph
2 reviews Mississauga, ON
10/10

New AC

Dustin setup the appointment and Steve completed the work. We got a new evaporator coil and AC unit. Steve did a great job, it’s nice clean work. Would recommended their services.

Approximate cost of services:
$2,600.00
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Company Response

Thanks for the kind review ! Let us know if there is anything else at all we can help you with in the future!

Management
Efficient Home Comfort

Geo in Old Toronto
Geo in Old Toronto
1 review Toronto, ON
0/10

Terrible Customer Service

They work and leave their mess for the customer to clean up. Countless number of violations when it came to the furnace installation and did not take responsibility for poor work ethic. The General contractor would show up with his butt crack hanging and always exposed and eating our food with work that was not being done. Took a vacation in the middle of the job and work was ceased for two weeks. this company was consistently dishonest to us about work that wasn’t being done and blames everyone but himself. Subcontracts out to his shady friends that are rude and inexperienced. No HVAC permits were pulled. Overcharged and left messes all the time. Attic insulation was less than required to code as was the rest of the work - not to proper code. Do not recommend them at all. Did not get my full rebate due to sub-par work in the attic. I had to hire a professional to come and redo most of the work done. Save your money and time in hiring a real Professional. They do not listen or care about you, just the check.

Approximate cost of services:
$22.00
3 of 4 people found this review helpful.
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Company Response

It’s unfair that anyone can discredit a legitimate and professional company with despicable false claims with no legal recourse.

We are not accustomed to this kind of review. And it is beneath our dignity to respond to such vindictive and false accusation. But with respect to our personal integrity we reluctantly respond.

We are shocked about the "eating your food comment because you ordered in dinner on two occasions to show their appreciation to us for late night hours and “outstanding” work, Pizza Pizza and Swiss Chalet.

We would not eat any of their food unless it was delivered. These are the only two occasion any food was eaten by us at the customers.

Their property should have been tagged by authorities for electrical and gas line code infractions prior to us making the necessary corrections. Several electrical live lines were cut and gas lines were wrapped with live electrical lines. These infractions could have resulted in gas explosions or electrical fires. Extremely dangerous situation for us and the tenants on 1st and 2nd floor.

This Customer is unusually quick to anger and give verbal abuse for no apparent reason other than untrained opinions. He definitely has serious anger management issues. We witnessed several occasions of verbal abuse towards us and his elderly tenant mother living on 2nd floor.

On many occasions, because of his controlling personality, he wanted to do the final clean up at days end and gave us permission to leave after we had done the majority of clean up.

At the beginning of the contract we suggested they move out during the first couple weeks of demolition and preparations. They claimed it was not financially possible. It was extremely difficult to plan and execute the work in such a tight and limited space while they were living in the apartment. The customer took full responsibility for demolition and construction disposal and instructed us where to leave the garbage for their disposal.

Our relocation of the furnace room, installation of new furnace and duct work, tankless water heater, air conditioner, plumbing rework and design and new gas lines were done to code.

Customer has never called us with any complaints or repairs although under full warranty. As of this response we are not aware of the details of any of their claims of “unprofessional” work. Nor were we given any opportunity to correct any deficiencies. At the end of our work they were extremely happy with our work and paid us in full without any reservations.

Again it’s unfortunate that someone can make such false claims to serve their selfish egos while trying to damage the reputation of reputable people and their organizations.

Still we offer our services to rectify any and all of their valid claims and deficiencies without any prejudice.

Justin11 in Goodwood
Justin11 in Goodwood
1 review Goodwood, ON
10/10

Furnace, A/C, Humidifier, UV Air Filter and Attic insulation Installed

Working with Dustin and Geoff to identify what needed to be done to our home and what the best options were was a breeze. They showed consistent professional, communication and were super helpful through the whole process. The equipment was installed perfectly by Geoff and now we are enjoying the benefits of a comfortable home. We will be recommending Dustin and Geoff to our friends and family. Thanks guys.

Approximate cost of services:
$7,300.00
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Company Response

Thank you for the kind review Justin!

Keep in mind we also offer extremely high quality windows and doors, and home renovations of any kind! Let us know if there is anything else we can help you with moving forward!

Management
Efficient Home Comfort

vmcgregor68
vmcgregor68
1 review Halton Hills, ON
10/10

Furnace and air conditioning

Dealing with Dustin and Geoff were like no other. They were both extremely knowledgable and friendly from the intial phone call to the end of the furnace and air conditioning installation. We would highly recommend them for the job. Geoff was able to answer all our questions about the new system and truly went above and beyond.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the kind review! Let us know if there is anything else at all we can assist you with moving forward!

Have a wonderful week and take care!

Management
Efficient Home Comfort

hemantwithit
hemantwithit
1 review Brampton, ON
10/10

Airconditioner installation

Very knowledgable technician....excellent service...it was very nice experience from this company...competitive price in market

Approximate cost of services:
$2,500.00
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Company Response

Thank you for the kind review! Let us know if there is anything at all we can help you with in the future regarding your home.

Management
Efficient Home Comfort

AMIT
AMIT
1 review Brampton, ON
10/10

furnace

from the day 1 dustin the owner gave me the quote of the furnace and i was so happy with the price and till end of work he stand besides me and make sure everything is done in a correct manner and also if there is any delay or disturbance in the order he keep be update all the time even though he is on vacation regarding behavior he is so nice and polite and so well knowledge about the product he sells and even explain in details to the customer that how it works and what precaution to take regarding particular product so bottom line HE IS A GOOD MAN selling GOODMAN PRODUCT

HIGHLY RECOMMENDED DUSTIN FROM " EFFICIENT HOME COMFORT "

Approximate cost of services:
$2,800.00
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Company Response

Thank you for the Review Amit! We take pride in making sure our customers not only get the highest quality installation, but the best price as well!

Dustin truly works very hard to make sure his customers receive the best quality service and pricing possible.

Have a wonderful day and let us know if there is anything else at all we can help you with!

Management
Efficient Home Comfort

Jerry C.
Jerry C.
1 review Richmond Hill, ON
10/10

Goodman Air conditioner 2.5 Ton

Very professional installers, a thorough job was done and they were very open and friendly for advise about how it works and to best operate an air condition in a most efficient way. They also took their time to make the installation in a most professional way.
All in all very happy with their job and highly recommend Efficient Home Comfort.

Approximate cost of services:
$3,100.00
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Company Response

Thank you for the kind review ! We are overjoyed to hear you had such an excellent experience with our company !

Let us know if we can help you with anything else at all!

Management
Efficient Home Comfort

Dave
Dave
1 review Mississauga, ON
10/10

Sir Conditioner and Humidifier installation

The job was well done.. the installer was patient and answered all my questions. I can recommend Efficient Home Comfort.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the kind review! Let us know if there is anything else at all we can help you with around the house!

Management
Efficient Home Comfort

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Efficient Home Comfort

Voted Best Company in HVAC, Home Renovations, and Windows & Doors!
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