Riverwood Landscape

Our experience with Riverwood Landscape was great! From the initial phone call to the final results, we could not have been happier.
Colin (owner) took his time to make sure he understood exactly what we were looking for and worked with us to help meet our budget and provided us with alternate options if something was not going to work. He provided us with multiple quotes so that we could decide if we wanted to include or exclude different options we talked about based on the price. He was always prompt with his responses and put no pressure on us to commit. We really appreciated a company that was willing to work with us and our schedules.
The crew was also great. They arrived to work on time, and worked hard from start of day to end of day. The crew was courteous and respectful at all times. They even helped to entertain our puppy who watched them working hard from the back door. The progress that was made day to day was astonishing! The crew was diligent and made sure that everything was done right. Louis (site supervisor) consulted with us with on any issues that came up during construction and always had a solution ready.
The job we booked included replacing our front stairs, replacing the patio landing at the bottom of the stairs and continuing that patio around and down the side of our house. In the backyard, we required our existing patio to be torn up, extended, levelled to stop water from draining towards our house and then replaced with new interlock that all tied in with the pathway out front and to the side of the house. Lastly, we replaced our back stairs and used our old patio stones to build a base for a shed to be eventually built in the back corner of the yard, and replaced the remaining existing grass with new sod.
We had originally planned to re-use our railing in the front of the house, but the elevation of our front stairs changed with the replacement and did not allow us to re-use it. Riverwood Landscape covered the cost of replacing the railing for us and extended the final payment until the new railing was in. They took care of the problem with ease and great organization and made sure that we were comfortable with the completion extension by pushing the final payment until everything was 100% completed.
The final product was exactly what we were looking for. We could not be happier with the end result. The team made sure to minimize damage to our neighbours lawn while working and fixed up any spots that were damaged. The little details are something that we didn’t really think about when we booked this job, but they are some of the things that stand out most to help give everything a clean look. When the team left our home, there wasn’t a single stone out of place. We’ve had many members of our neighbourhood stop by to admire the work and comment on how much they love everything that was done. This job was the first major renovation we have done to our home and we could not have felt more taken care of as customers!