Fridge went on the fritz. Edgar contacted me as soon as I submitted the Homestars quote request around 9am, and committed to come in the afternoon. He arrived a little before noon. I explained the symptoms, he did some diagnostics, and identified that the circuit board had a short and needed to be replaced. Ten minutes later the new circuit board was in and the fridge was back to normal.
I appreciate the fast arrival and turnaround and the excellent customer service. He explained the issue clearly, was very courteous, and gave me a cost estimate before proceeding with the repair. He took the appropriate COVID precautions.
This cost me more than it might have if I'd fixed it myself - putting in a new circuit board is pretty straightforward - but I would probably have waited a week for the part to arrive, then taken 10 times as long as Edgar to install it, and in the end I might well have messed it up anyway. Edgar had the part in his car (actually he came in with it from the get go) so the whole thing went extremely fast. Peace of mind is well worth the extra price!
- Approximate cost of services:
- Company Response
Thank you Robin for your amazing review. It was a pleasure reading it, and we actually read it twice (:
We will be happy to serve you in the future. Do not hesitate to contact us with any concern.
Lea Repairs team