STAY AWAY FROM NORDIK!!
Six windows and front door ordered in April 2021. Windows installed (3 in basement) July 2021, 4th window in basement installed September 2021. All four were ordered and should have been installed at the same time but the 4th window wasnt ready on time due to whatever excuse Nordik dreamed up. When Nordik did install the 4th window in the basement one of the screens was torn but nobody bothered to tell me until Nordik phoned me to advise someone was coming to install a new screen! The4 window job was finally completed in September 2021--6 months later.
Next came the door installation..more incompetence from Nordik. The
frame was covered in vinyl the same colour as the door--I wanted my door frame the same colour as the rest of the frame had been NOT the colour of the door but when I asked CHRIS (salesman) his reply was (that is the way Nordik does it...in other words it is not what the customer wants but the cheap way. After the door was installed I noticed a draft at the entire base of the door so once again I called Nordik. the sent
someone out to service the problem--he put a bead of caulk at the base of the frame which did NOT work--draft still there. Today they sent install manager who claims weatherstripping has to be moved down to cover space where air is getting in and claims NO DAMAGE will result from such a repair. I believe paint (exterior and interior) will be damaged but install manager claims door will be replaced if paint is damaged!! I do not
believe this for one minute as Nordik could care less about customer satisfaction. They are sending another person from service to look at the door draft but I have zero confidence that this will be fixed.
I changed 6 windows and a door with Nordik due to drafts and now the new door is drafty (the previous door was NOT drafty) .
Once Nordik gets the money they could care less about customers. Their guarantee isnt worth the paper it is written on. They bought out at least two decent companies in hopes of getting a monopoly in this business, no doubt.
I regret giving them my business and will not recommend them to anyone.

Waited a long time for the door to arrive as a result of delays brought on by COVID, but happy it’s finally in! Converted a double door entry into a larger single door with two side lights and couldn’t be happier. The entry is so much brighter. The installers did a wonderful job installing it on January 11, arguably the coldest day of the year so far… ***** 5 Stars to the install team*****. Thank you Nordik!!

I am replacing all the windows and a patio door. I got 4 quotes and decided to go with Nordik. Nordik window and door sales rep Andrew J, delivered on all cylinders. Product knowledge, trustworthy sales pitch, no made up numbers approach and asked a lot of question to help me pick the right product for my home. It was a home owner to home owner conversation. He is an industry professional that speaks no ill of the competition and have vast knowledge of the market situation and their business. I did my home work as a consumer and I had many questions and concerns. Andrew resolved a lot if not all of them during our consultation and follow up. Awesome guy to work with. Nordik is fortunate to have him on their team.

Overall very please with the product. The installers were great and very professional. Only one mistake, that I and the sales man never caught on the work order. We both realized it was a mistake and it’s going to be rectified. Very happy with the product and service.

I was double booked with another customer for the install. I had already scheduled something else for the afternoon, but so did the other customer. When I heard how badly the other customer behaved, I agreed to reschedule my afternoon as I felt sorry for the installers. The install was very professional and wonderfully done. Scott and Misha were a pleasure to work with.

We ordered some windows for replacement 2 small basement windows and a smaller crack out window for the living room going with Nordik windows was not a good idea we got the quote in august were told we had an install date in December when they didn’t even have the windows and now just had them installed in January the price was way too high for what we got wouldn’t refund the $600 deposit because we signed a contract I didn’t know it was a contract at the time I thought it was just a purchase agreement the installers were fairly good but the install could have been better and the quality of the windows could have been better but the Nordik company itself is horrible and wouldn’t recommend them to anyone I would definetly find someone else

During these times of limited suppliers, installers etc. this company reached out with emails explaining the delays to me, which was appreciated. I was not really in a rush to replace my doors, but by letting me know that they cared enough in this “try and find another one any faster” society, they really made me feel like I was a valued customer. The installer that put in my new front doors was excellent. His expertise made for an efficient install and an overall fantastic experience.

Great quick installation. Thorough job and the windows look great! The installer took the time to go through the whole process. He answered all of my questions and even gave me tips about my other windows.

We have been waiting for almost a year to have some Windows replaced. The installer broke 3 in the spring when installing 5 and we had to order more and have had nothing but the run around. Now they are off til Jan. 3. We contacted the manufacturer directly and the 7 Windows were ready Dec 10 for pick up but we still have not heard from Nordik

1. Order date 27 May 2021
2. Installation was advised to be December 10 2021 but it was NOT. Nobody came. It was installed 3 days later.
3. The door that was installed is not the door that I saw once in your showroom. It is smaller and the workers had to spray a lot of foam in the gaps and cover it with wide plastic panels. .. The screen door is very flimsy and probably will not last very long. A heavier person might not be able to go through the door! .... How can you justify such a shabby product for a high price of $2.245.00? I will inform our Corporation office.