Meraki Home Services

Formerly TNP Construction Group
General Contractors
Toronto ON M2N 5X8
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Meraki Home Services
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93%

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Reviews for Meraki Home Services

Average customer rating:
9.4 10 (49 reviews)

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Michelle in Mississauga
Michelle in Mississauga
2 reviews Toronto, ON
8/10

Kitchen and stairs reno

We were looking to update our rundown kitchen, floor and stairs without breaking the bank. Overall, we are happy with the results and the house looks great.

PROS:
-Enoch's background in architecture means he really understands a building's structure. He did things, like hiding the bulkhead for our kitchen extractor, that others said wasn't possible.
-He doesn't nickel and dime for everything like other contractors and his prices are fair
-When there were things that needed to be fixed, he came back and fixed them
-He stayed on schedule, minus a few small things
-He did a great job on scraping our ceiling and putting in pot lights

CON:
-We're super detail-oriented and so some of the finer details are missing, such as perfectly even grout lines or completely leveling the wall before tiling.
-Someqhat limited colour choices for the vinyl flooring (if you choose to go with his vendors).

Approximate cost of services:
$65,000.00
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Company Response

thank you for the review. sorry for not making perfect grout line between tiles. next time I will use a robot machine. also for the perfectly leveling for I will do tiles on for new houses. it is an old house to make complete level we have to rip off whole wall and make new frame. but most people don't wanna pay for that. if you complain about not comoleted leveling vertical wall then nothing to say. sorry again for the limited floor colour chiloices if you didn't like it , you could have chosen your self I wouldn't mind. anyway thank you for the review. next time I'll refer that for sure.

dionnekent in M3H4P5
dionnekent in M3H4P5
1 review Toronto, ON
10/10

Kitchen and Flooring Reno

I hired Enoch and his team in January 2023. I was planning a full kitchen renovation which included knocking down two kitchen walls as well as painting and flooring throughout my townhouse. I did my research and had 4 estimates done. I chose Meraki Home Services (Enoch & team). His cost was very fair, not the lowest and not the highest. I am very pleased that I did!
Enoch and his team arrived everyday at 8am and worked right up to 6pm. Monday - Saturday, yes Saturdays. The whole team was polite, efficient and cleaned up at the end of each day. Enoch was on site most days making sure everything was going as planned and smoothly.
Im grateful that I did not have any costly surprises behind my walls or under my floor. There was a small wiring issue for my baseboard electric heating, but Enoch with his knowledge was able to correct the issue with new wiring and moving a thermostat.
Enoch and his team were very approachable, and Enoch was very good about responding to any questions by text or phone.
My renovation took about 5-6 weeks from start to finish (which included a week waiting time for the quartz).
There was no waiting and lagging with this crew. They were punctual and put in a FULL days work everyday until the job was done.
I would definitely recommend Meraki Home Services. I am very pleased with the work that was done and modernizing my home!
Thank you very much Enoch & team!

Approximate cost of services:
$91,000.00
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Company Response

hmmm first of all, that thank you very much for your honest and detailed review. why do you think I dedicated on the project it is because you were one of the nicest person I met. easy desicion make which helped my schedule and followed my lead. you were not not picky at all. so that I could do more work what ever your demand was. I was willing to work more and more. once I meet a good client like you I don't count how much I make out of the project. I focus and love what I'm doing. you made me to work hard. you knew how to treat a person you knew how to respect. therefore we could come up with a good result. like I said I'm one call away so give me a call anytime for any tiny work which I can serve you without charging. Koreans we always provide AS after service. you are on my as list. thanks again and have a good one Dionne.

Rochelle in Toronto
Rochelle in Toronto
1 review Toronto, ON
4/10

Small Bathroom Reno

Had a small 28sqft bathroom renovation completed back in December, 2022. Saw the great reviews here and on Google and after meeting Enoch, felt like the bathroom would be in good hands.

The good:
- They had nice fixture selection and design; we love the rain shower and tile selection.
- Took the time to investigate the existing plumbing to make sure my vision for the new bathroom layout would be feasible
- Was honest in letting me know that changing the door swing would be difficult and not recommended due to it being metal framing instead of wood
- Careful installation of the toilet was provided to just clear the door swing
- Careful sizing of the shower and vanity fixtures were made to ensure maximum use of the small space
- Cleaned the dust from my exhaust fan and separated the wiring so that it could be separately controlled from the lighting via a new timer switch
- Kept the house clean after each working day

Why only 4/10:

1. Timeline:
The job took much longer than expected - at first, we were told they would be able to start on Nov. 24 and end Dec. 3rd, but they later asked to delay start til Nov. 28 which I was OK with, but only completed on Dec. 20th. That's almost more than double the time we were told to expect the work to take. Not sure how the time exceeded the original estimate by more than double (1.5 weeks became just over 3). The shorter schedule was one of the factors in deciding to go with this company even though the quote came out higher.

2. Damage caused by Reno:
We found a ~1" wide crack in the drywall on the other side of the shower wall they were working on after the new drywall and tiling was installed in the shower. The crack spanned almost the entire height of the wall and was very obvious. At first they did not want to fix the crack, saying that they were already behind schedule and that they would have to come back twice. They ended up agreeing to have the drywall mud put on the wall and I was left to sand and paint it afterward with my own sand paper and paint supplies.

They also made a dent on another wall and patched it back but didn't paint.

My garbage can was used without permission - it was filled it with some kind of compound that dried up and was left unusable.

3. Workmanship:
Overall communication could have been improved particularly with scheduling (coming late, delay to the project) and in responding to concerns I had with waterproofing the shower.

I had raised concern over the use of drywall as a tile substrate particularly at the base of the shower where the wall meets the floor. At the time, I had noticed that the waterproofing membrane transitioning between the floor and the wall was installed behind the drywall rather than on its surface. This caused concern since per the drywall manufacturer's specifications, this type of drywall was not to be used as tile substrate in wet areas such as showers (M2Tech). When I brought up the concern about this due to the fact that the base of the shower is where most of the water would be, I was told not to worry and that they would put grout and silicone over the area to resolve the issue. At this point, the tiles had already been installed in the shower and they would have had to redo the tiling to fix the waterproofing membrane, so I felt brushed off and concerned about the longevity of the shower.

For the rest of the shower walls, originally I was told they would be only waterproofing up to 4 feet, but after I discovered they were using drywall as tile substrate (as opposed to Kerdi board or cementboard), I asked them to waterproof up to the shower head. They obliged after remarking that this is the material included in the quotation. I would have appreciated the opportunity to see the breakdown in the quotation for drywall vs. the "upgraded" material for consideration.

Grout/sealing around the shower floor-transitions: The darker gray sealing around the shower is OK, however it could have been cleaned up so that it didn't spread into the floor tiles. This makes the floor tiles look a bit unsightly.

Cracks in the grout between the tiles: I had asked for some cracks to be sealed which they did, but after first use of the shower the next day, it washed out and the crack re-appeared.

Shelving was incomplete - there was some miscommunication about the new mirror not coming with a medicine cabinet like my old one, so they offered to provide shelving. However, there was more miscommunication with the measurements for the shelving supports. They started to install the supports but later realized their design wouldn't work with the measurements so they abandoned it. I ended up having to redo the shelving with my own brackets and design.

My existing vanity light fixture was supposed to be removed but they recommended to keep it to keep the space brighter. However, they removed the lamp shades and I cannot find them anywhere. Now I will either have to remove it and patch the wall or replace the fixture at my own cost.

Overall I am disappointed - it seems the company does have the potential to deliver fantastic results but it seems like mine was one that fell through the cracks. I appreciate the effort that went into working on my project, seen and unseen. I hope this review helps the company to improve for all their future jobs.

Approximate cost of services:
$14,500.00
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Company Response

lol wow. thank you. alot to say about you and the work but I won't. cuz I would be the same human being like you. which I hate to be.

Pablo in Toronto
Pablo in Toronto
1 review Toronto, ON
10/10

On time on budget Fantastic quality work

My wife and I are very very happy with the bathroom reno. I had read great reviews about Meraki in HomeStars and decided to contact them. Happy we did. We can confirm they did high quality work. Enoch and his team were thorough, paid attention to detail, used quality materials and communication was great. In addition, we got our reno done much faster than we had anticipated! I'd recommend Meraki for any bathroom reno.

Approximate cost of services:
$20,000.00
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Company Response

oh.. man thank you so much. thank you for making right decision with me. your wife and you were one of the amazing clients I had so far. well communicated work. thanks for believing me ^^ I got your back let me know any other problem you face in the future. meraki home services is right behind you.

Private User
Private User
3 reviews Toronto, ON
10/10

Kitchen Reno, adding powder room and more...

Meraki Homes truly surprised us int he kost positive way. My husband and I work in the industry and interviewed 5 contractors before finally closing Enoch and his team. They worked around the clock to make sure they finished on time. Their attention to detail and daily communication were critical to make sure the scope remained unchanged and any additional work as a result of a 100-year old Toronto home was addressed in a timely manner and costs agreed upon at the time of discovery. They were courteous, knowledgeable and always had a great attitude which is important to us. They were on time everyday, they were efficient and had great ideas from their extensive experience to help improve our projects. Thank you for the great work you did in our home and rest assured you will be #1 and our go-to contractor moving forward!

Approximate cost of services:
$38,500.00
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Company Response

than you Betsy and Dave. I met another great person that made me happy all the time. it was challenging work but so glad we got great outcome. you are one of the good persons I have met so far. belated thank for the hug though. ^^

Leila
Leila
4 reviews Toronto, ON
10/10

Kitchen renovation

Meraki Home Services did a great job turning my dated kitchen to a modern one. His vision and suggestions were on-point, thus helping me in making good decisions at the end. The team's works is phenomenal, price is reasonable, scheduling, timelines and communication were clear. I would certainly recommend Meraki to family and friends.

Approximate cost of services:
$10,000.00
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Company Response

you already did to many people thanks alot

Everett B. Davis
Everett B. Davis
3 reviews Calgary, AB
10/10

Development of the basement Very helpful

In my opinion, if you are interested in basement remodelling, this company is a great choice. My partner told me about them when I was considering updating my basement. Likewise, they are widely praised in online audits. I believed that would be the best choice. When I got there, I was very impressed by their attitude and the knowledgeable employees. I am incredibly happy.

Approximate cost of services:
$656.00
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Company Response

thank you so much for the review I'm glad that you like my work. thank that I have another great client.

Private User
Private User
Private User reviews Toronto, ON
10/10

General Renovations

We hired Meraki Renovations to do general renovations around the home. All members of the team were extremely accommodating and friendly, while remaining professional at all times. They were able to elevate the atmosphere of our home to a new level. For this, we’re more than confident in recommending Meraki to anyone in need of renovation work in the home.

Approximate cost of services:
$25,000.00
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Company Response

thank you for the review we didn't even finish yet. anyway thanks alot ^^

Remy
Remy
2 reviews Toronto, ON
10/10

Basement Den Renovation

I hired Enoch to renovate our rarely used basement room into somewhere we actually wanted to spend time. Not only did Meraki start the project within a week of me posting on homestars, it was completed within a week after that including a newly framed and drywalled ceiling with potlights and sound insulation, a new solid wood door to the basement walkout, and vinyl flooring. He was no-nonsense but enthusiastic and helpful. It was so helpful having a problem-solver who was flexible to our budget and focused on our vision. I feel that is rare in a contractor. I look forward to hiring him and his team again!

Approximate cost of services:
$8,500.00
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Company Response

oh thank you Remy for the great review. you made very comfortable and thanks alot for the meal. I enjoyed your project and you were one of the greatest client I've met. love to help out future project of yours.

Private User
Private User
0 reviews Toronto, ON
10/10

Bathroom Remodel

Enoch and his team did a fantastic job renovating our old bathroom. The extra thought he put into the project ensured that we had the bathroom we had been dreaming of! Our bathroom has a very small footprint and Enoch designed it fantastically using the limited space we had.

Enoch was great to work with in the planning process and he was open to discussing our ideas and explaining the pros and cons of each choice. We had some issues that were discovered when the walls were opened during the demo process due to people who had worked on the house in the past and Enoch went above and beyond to ensure that the issues were fixed totally. This will ensure that our new washroom is safe and we were so grateful for that.

The final reveal of our bathroom was wonderful and we are so happy with the care that went into it. We have attached some photos to show his wonderful work! We will definitely be working with Enoch on future projects and would not hesitate to recommend his services to anyone looking to get work done in their home.

Approximate cost of services:
$15,000.00
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Company Response

oh you left me a review. thanks alot.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Meraki Home Services

Welcome to Meraki Home Services.
We are a highly skilled general contractors but what sets us apart is our commitment to building trust and completing work responsibly.
We listen to understand and we will communicate in a way that you know to help you future protect your investment.
Call us today to discuss what is possible.

CATEGORIES
General Contractors, Basement Renovation, Bathroom Renovation, Builders, and Kitchen Planning & Renovation
SERVICES
Whole house renovation in and out House addition and New construction
WEBSITE
https://merakihomes.ca/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash, Cheque and e-transfer
DIPLOMAS
Architecture Technology
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on service provided.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.