I called a company (not Alpha Tech) for a repair, but the other company sent this person saying they were business partners. Too gullible! Ariel gave me a verbal quote for what was wrong with the dishwasher and said it woudl take 2-3 hours work to repair and do maintenance. Miele is hard to get parts for so it took more than a week to order the part.
He called back and we agreed on a time to come. He came the next day 90 minutes late, but very polite and seemed authentically apologetic. He did the work in 30 minutes. For an exceptional reason I did not supervise him as I always do, but it was impossible this time round.
He used a credit card system to collect my money, but he did not give me a receipt. I h ave been asking for several days to get a receipt but it is not forthcoming. I also realize that he did not send me a written quote which is required for repairs of this size.
I was too gullible and his courtesy fooled me. If you call him, make sure you get a written estimate first and a bill before you pay iwth your credit card.
- Approximate cost of services:
- $500.00