Excellent service, fantastic results
We were walking in Summerside, Edmonton and noticed a bright orange vehicle advertising driveway repair/replacements. We took a photo as we were going to call them later. One of their team noticed and ran to the vehicle to bring a brochure across the road to us. Very friendly and informative. We called the next day and the team were out to review our (very damaged) driveway that day. Due to the amazing service and professionalism, we booked for the work to be done. Within the week, our old driveway was being dug up and the work started. The team were a pleasure from start to finish. You can tell they love what they do, and know what they're doing. The team walked us through what was happening and showed us why our driveway had gotten the way it was. Rick the Foreman was extremely helpful and managed the crew really well. They cleaned throughout the day and their end of day clean up was amazing. The team were always positive and professional and Wade was only a text/call away if we had any questions. We also had very positive interactions with the cement crew and the gentleman who came to do the sealant. After the cement was laid, there were regular check-ins by the team. We have had several neighbours stop by to ask about the work and it really does look amazing. Thank you all so much, I really do strongly recommend this amazing company.
- Approximate cost of services:
- $13,800.00
- Company Response
Good morning,
Thank-you for your very touching comments about my company and crew. It's very rewarding to hear about our clients experience first hand.
Rick is a natural fit as a foreman to run my job sites & projects as he personifies and continues with the intentions I had when I started CONCRETE REPLACEMENT EXPERTS.
Creating a success business isn't incredibly difficult when the main mandates are: 1) Create an incredible client experience 2) Be highly informative & teach the client the difference between great & poor quality work 3) Then deliver an incredibly high quality product.
When these mandates are in place we either attract or repel other potential staff members. Other possible crew members are either attracted to our motives and work ethic or its too high of an expectation for them. So naturally we have a well rounded crew of very similar & like minded individuals who work very well together to create the experience you enjoyed.
Thank-you very much for your review, I'll be sure to pass your comments along to everybody involved.
Take Care,
Wade