Kitchen & Bath Inc

Kitchen Planning & Renovation
5783 Steeles Ave Toronto ON M9L 2V1
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91%

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Best of the Best '22 
Best of Award '22 winner 3 timesBest of the Best '22 Best of Award '22winner 3 times

Reviews for Kitchen & Bath Inc

Average customer rating:
9.2 10 (193 reviews)

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Pat & Yvonne in Oakville
Pat & Yvonne in Oakville
0 reviews Oakville, ON
0/10

kitchen and basement reno

started project in Sept 2021 tobe completed Jan 2022. still not done
constant work quality problems

Approximate cost of services:
$150,000.00
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Company Response

Hi Pat & Yvonne

We are addressing your concerns and should all be to your satisfaction very soone

Kind Regards,

Brian in Toronto
Brian in Toronto
0 reviews Toronto, ON
10/10

Bathroom Remodeling!

Thank you for so much effort you guyz put into our bathroom remodeling! It's the first time we worked with such an accurate contractor! All of my numerous questions were provided with a thorough and accurate response that made me confident about every step of the renovation. Exemplary project management, I wouldn't hire anyone else if you need a contractor in Toronto.

Approximate cost of services:
$32,300.00
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Company Response

Dear Brian

Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.

We are so happy, you got the bathroom of your dreams.
We wish you many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you.

Looking forward to your and your friends & family's future projects.

Sincerely,
Kitchen & Bath Team

Kenny in Toronto
Kenny in Toronto
0 reviews Toronto, ON
10/10

Kitchen Reno!

Kitchen and bath are proficient in every way. Mike was a few steps ahead of our concerns during the process and delivered the luxurious kitchen, it looks now exactly how we imagined. We would use this contractor again for future projects.

Approximate cost of services:
$78,000.00
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Company Response

Dear Kenny

Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.

We are so happy, you got the kitchen of your dreams.
We wish you many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you.

Looking forward to your and your friends & family's future projects.

Sincerely,
Kitchen & Bath Team

Charles in Toronto
Charles in Toronto
0 reviews Toronto, ON
10/10

Excellent work!

My wife and I recently had our kitchen fully remodeled by Kitchen & Bath. We are both very happy with their work. I would recommend them. Tina was very helpful with our layout change.

Approximate cost of services:
$40,000.00
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Company Response

Dear Charles

Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.

We are so happy, you got the kitchen of your dreams.
We wish you many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you.

Looking forward to your and your friends & family's future projects.

Sincerely,
Kitchen & Bath Team

Bobby in Toronto
Bobby in Toronto
0 reviews Toronto, ON
10/10

Bathroom renovation.

I was fortunate to work with Marc on my bathroom renovation. They are not the cheapest in Toronto, but their professional skills are worth it. It was a one stop shop without making us go all over for fixtures and materials.

Approximate cost of services:
$40,000.00
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Company Response

Dear M

Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.

We are so happy, you got the bathroom of your dreams.
We wish you many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you.

Looking forward to your and your friends & family's future projects.

Sincerely,
Kitchen & Bath Team

Andrew in Toronto
Andrew in Toronto
0 reviews Toronto, ON
10/10

Kitchen Renovation.

Kitchen and Bath renovated our kitchen in June 2022. With the help of their team, we managed to get what we wanted and meet the budget. Ppl keep complimenting our kitchen.

Approximate cost of services:
$37,000.00
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Company Response

Dear Andrew

Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.

We are so happy, you got the kitchen of your dreams.
We wish you many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you.

Looking forward to your and your friends & family's future projects.

Sincerely,
Kitchen & Bath Team

Jason in Toronto
Jason in Toronto
0 reviews Toronto, ON
10/10

Great service!

First class job all around!! Your designers were a great help, their advice on colours and fixtures was spot on. We love the new kitchen.

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Jason

Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.

We are so happy, you got the kitchen of your dreams.
We wish you many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you.

Looking forward to your and your friends & family's future projects.

Sincerely,
Kitchen & Bath Team

Robert in Toronto
Robert in Toronto
0 reviews Toronto, ON
10/10

Kitchen Reno

I hired Kitchen & Bath for a kitchen reno and some cosmetic work that would help sell the house. The place was left spotless , they're rockstars in renovations! Special thanks for Sofien and his patience.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Robert

Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.

We are so happy, you got the kitchen of your dreams.
We wish you many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you.

Looking forward to your and your friends & family's future projects.

Sincerely,
Kitchen & Bath Team

Maggie and Raymond
Maggie and Raymond
3 reviews Toronto, ON
0/10

Kitchen & Bath, an Unbelievable Nightmare!

We embarked on a major renovation project for our house from last July to December, and worked with a total of 7 different construction companies. With 6 of these, we had very positive experience in more ways than one, and we would have no hesitation hiring them for future jobs. However, we cannot say the same for Kitchen & Bath, the company that we hired to renovate our kitchen and bathroom. Our experience with this company was a nightmare! Narges, their designer, came to our house to take photos of our old kitchen and bathroom, and the next time we met her was at the end of a long working day when she presented the design she had for us. We were then told that we would only get their promotional discount, which would save us thousands of dollars, if we signed a contract with them right away that evening. She then left us 5 minutes in her office to make our decision because she has to see another client immediately after that. This should have been a red flag, but we signed on with them anyways.

The worst part of our painful experience with this company was the complete lack of communication throughout. There was no site manager. They had a project manager called Ali, but we quickly learned that he is also one of the workers who spent the largest part of his time installing cabinets. He also told us that he is a part-time lecturer at a local college and works part-time for the air service; it really makes us wonder how he has any time to do his job properly as a project manager.

The first day of work was promising. Arash came in and demolished both our kitchen and washroom, and did a bit of other work. Then the nightmare began. The house was in a mess. We did not hear from Ali anymore. Days passed and no tradesman appeared, and no calls came in from Ali. We started calling, leaving voicemails, texting and even emailing Ali to let us know what was happening. Phone calls were not picked up, voicemails not returned, our texts and emails were ignored and sometimes we were informed that his voicemail was full! On one occasion he was completely inaccessible for more than a day, and later he informed us that he was actually flying to Iceland for a part-time job. On the occasional lucky day, when we were able to reach him and get him to assign someone to our site, we were often disappointed to find that the workmen failed to show up and nobody even cared to call and inform us. Early every morning, we would drive down from the apartment that we had rented for the renovation to our house, hoping that some tradesmen would turn up, only to find that it was another day empty of work.

But our struggles with K & B did not end there. On the surface, the kitchen and bathroom that they left us with were nice enough, though nothing truly exceptional. But flaws soon started to reveal themselves. The work was rushed and there were scratches on many of our brand new cabinets. When we pointed it out to Ali, he left us with a bottle of touch-up paint to fix them ourselves. The paint was not even the right colour and our cabinets now have patches in many places. Even before they collected their last cheque, we found that 3 of the kitchen drawers were not even properly attached at the back. They fixed this quickly enough as we had yet to make our last payment. But after the winter, we had to approach so many different people (Amir and Narges) for help before Ali sent a couple of his men to spend half an hour re-aligning and re-caulking the kitchen cabinets.

Later, we found that the sliding door for our bathtub had been installed crudely, leaving cracks in the ceramic that allowed water to seep inside and rust the tub itself (see photo attached this was taken 2 months after the renovation). When we called K & B in for repairs, their workers did a rushed job and simply splashed some silicone paste around the cracks; the area was rusting again a week later. The caulking around the walls of the bathtub also keeps breaking off, and weve been making constant repairs ourselves. But the biggest problem was with our kitchen sink. Only a single trap was installed in the plumbing, causing soap suds to flow down the drain of one sink and then up the drain into the other. This is a constant pain every time we do the dishes. Since K & Bs contract came with a guarantee, we called Ali to send his plumber to fix the problem, but he brushed us off, told us that the problem cannot be fixed, and refused to communicate with us further. We called Narges for help in May. Her latest email response was Ali will advise the warehouse to look into the matters. Thank you for your patience. We dont know what the sink installation has to do with the warehouse. Obviously she does not even care to know our problem. Weeks passed without any further communication, and at last, we had to call in an independent plumber ourselves; he repaired the problem without any difficulty, and we had to pay him on our own in spite of the fact that we have an active Guarantee to fix any faulty installation. So dont believe in their so-called Guarantee. It sounds reassuring, but unless you want to spend thousands of dollars suing them, it isnt actually worth anything. They are not going to honour it.

This is a company that scores 0 for integrity, professionalism, attitude, respect and communication. You dont need the headache we are still experiencing from a renovation that went so wrong. We were fooled by the positive reviews. That was why we went to them in the first place. Read the negative ones. We know that every one of them is true because they align perfectly with our first-hand experience with this company. We have written many 10/10 reviews for the other contractors we have worked with. This is our first negative. Kitchen & Bath scores zero in professional integrity, communication, work quality and punctuality. Most of their tradesmen are far from being skilled and their work is very careless and rushed. Stay away from this company. Be warned. Dont live our nightmare.

By Raymond & Maggie, North York

Approximate cost of services:
$53,000.00
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Company Response

Hi Maggie and Raymond

Thank you for your feedback.
It is unfortunate you were not happy with some of the services you have received, however as hundreds of reviews on this site and all other review sites, plus decades of proven track records of excellence show, we go beyond and above to ensure all our customers receive the best product and services available and possible.
For your project we made numerous attempts to achieve your satisfaction unfortunately some of your expectations were not realistic.

We wish you and your family all the best, and hope you enjoy your newly renovated home

Kind Regards,

M in Caledon
M in Caledon
0 reviews Bolton, ON
10/10

Bathroom remodel

We used Kitchen&Bath for a bathroom remodel. I worked with Narges to create the design and pick out all the finishes. She was amazing and made excellent recommendations as well as ensuring me affordable costs for my finishes. The crew were friendly, quick and professional. They made sure the house was covered up and removed garbage as they went. The tiler did such a great job. His attention to detail and quality were spot on. Ali and Amar were responsive and ensure my project ends were met. We would definitely use them again.

Approximate cost of services:
$25,000.00
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Company Response

Dear M

Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.

We are so happy, you got the bathroom of your dreams.
We wish you many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you.

Looking forward to your and your friends & family's future projects.

Sincerely,
Kitchen & Bath Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kitchen & Bath Inc

Kitchen and Bath is the trusted home renovations contractor throughout Toronto, Etobicoke and Mississauga and surrounding areas. Like our name suggests, we are kitchen and bathroom specialists but also perform other types of home renovations such as custom cabinetry for entertainment units and closets.

Why choose us?
If you are a homeowner in the Toronto or Mississauga area and are considering a home renovation for your bathroom or kitchen, then Kitchen and Bath is your best choice. We provide a full range of services to take you through the remodelling process from design to completed project. Call us today to schedule your free, in-home consultation.

3 Locations to Serve You:

OAKVILLE
2500 Hampshire Gate, Oakville, ON‎
(905)829-9111

CONCORD
Improve Canada
7250 Keele St, Concord, ON
(905)829-9111

NORTH YORK
5783 Steeles Ave W, North York, ON
(416)744-9111

CATEGORIES
Kitchen Planning & Renovation
SERVICES
Whole House Renovations, Kitchen Renovations and Remodelling, Bathroom Renovations and Remodelling, Kitchen and Bathroom Countertops, Custom Cabinetry, Sinks, Vanities, Toilets, Walk-Showers, Tile
WEBSITE
https://kitchenandbath.ca
PAYMENT METHOD
E-Transfer, Cash, Cheque, All Major Credit Cards
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$5000.00
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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