NorthCo Services

Roofing
Ottawa ON K1T 0E9
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HomeStars  >  Roofing in Ottawa  >  NorthCo Services  >  Siding, front porch + roof
Private User
Private User
Private User reviews Ottawa, ON
10/10

Siding, front porch + roof

We highly recommend NorthCo Services - specifically for the professional and personalized service we received right from the start: they made sure they understood exactly what we wanted, including the design, materials and colour. We were told that the work would begin in mid- to late-October, and the crew was there - a day earlier than planned, to our delight - and on time. The project took exactly one month to complete as planned; even though there are still a couple of issues to be resolved (finish siding, paint the porch), we are very pleased with the result and are confident that these supply and weather-dependent issues will be addressed in a timely manner.

The crew who worked on this project (siding and front porch) from day one gets top marks for being punctual, professional, attentive to details, knowledgeable and thoughtful. The lines of communication were always open and issues were addressed on the spot. For instance, we were unsure about the steps and needed to get a feel for the height, so it took all of 5 minutes to have a mockup built. The steps look even better than expected. The crew also made helpful suggestions when they felt they could improve the original design.

The front porch framing crew was very fast and thorough. They were loud, though, and left the site without cleaning up when an issue was flagged for the structural engineer, but we still recommend them because they knew exactly what they were doing, and they did it exceptionally well. That porch is solid.

With regards to cleanliness, the crew did a quick sweep and cleanup every day. NorthCo Services also respected our wishes, e.g., putting the waste bin on the front lawn rather than on the driveway, which was redone last year. Having a tarp on site to protect the area was also great for minimizing the grit and construction debris, although we probably should have set up a tree protection zone and asked the crews not to walk through the flower beds.

Overall, we were very pleased with NorthCo Services. They exceeded our expectations and we are pleased to recommend their services.

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