Glendon (one of the partners) provided great clarity on the work that will be performed during the vendor evaluation phase. During my discussions, he was the one vendor that came across as highly knowledgeable and enthusiastic to doing business with me. The quote provided was in line for the work to be performed.
The team showed up promptly on the day of work. I had two leaks repaired from the outside - all done within 6 hours. During the repair, at various key points, Glendon made sure that I was briefed on the work being performed.
After the cleanup, it was very hard to tell if any digging work was done at all. The shrubs and plants were re-planted with no leftover mess.
As a customer, I am very comfortable with the work and have a strong belief that the leaks have been taken care of for good. I would definitely recommend Glendon and his team for the transparency, high quality of workmanship and for the customer first attitude.