Master Heating and Cooling

Heating & Air Conditioning
Toronto ON M1S 4Z1
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Heating & Air Conditioning
Master Heating and Cooling
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89%

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Reviews for Master Heating and Cooling

Average customer rating:
9.7 10 (36 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible

I'm very confused by these rave reviews as I had a terrible experience with this company. I hired them to replace my furnace because of all the great reviews here. I can't even believe these are the same company as so many things went wrong with my furnace replacement. I don't think I've ever written a review before, but I am writing this one because the reviews here are so different from my experience. Just as a short summary: On the day my furnace was supposed to be replaced they called and said they did not have the parts and couldn't complete the job. They did this again the next day. On the third day they came with the furnace. The job should have just taken a few hours, instead it took 10 hours. This was one of the coldest days of the year and we were without heat for all that time. At the last minute they said our thermostat wouldn't work with the furnace and made us buy a new thermostat. When they finished they left a huge mess - footprints throughout the house, a furnace room full of nails, and left lots of garbage behind including a bin of what seemed like gravel or cement and parts from the old furnace. They said they'd pick up the garbage the next day but never came back. I ended up calling another furnace company as I was concerned they hadn't installed it correctly. It turned out that while the furnace was mostly ok, they had disconnected the energy-saving features, turned off my humidifier, and done something very strange with the wires of my air conditioner. We also learned that there had been no need to replace the thermostat, our old one would have worked fine, the technician just didn't know how to connect it. I had to pay this other company to tell me about all this and to address these issues. All in all, a very bad experience.

Approximate cost of services:
$3,000.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Super Bowl Furnace Fix

Woke up to a furnace that wasn't working. It's damn cold. Called Master who forwarded me to Laiqe. He came within an hour and luckily it was the much less expensive fix than replacing a motor. Many thanks.

Approximate cost of services:
$150.00
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Company Response

Thank you very much, we will be happy to serve you again

Private User
Private User
Private User reviews Markham, ON
10/10

Installation of Rheem Power Vent Natural Gas Water Heater

Very good job with installation of Rheem Power Vent Natural Gas Water Heater within 2 days of old water heater needing replacement. Very satisified with work performed on September 11th.

Approximate cost of services:
$2,550.00
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Steven in Toronto
Steven in Toronto
0 reviews Toronto, ON
10/10

AC Repair

Master Heating and Cooling are very professional, quick service, honest and good value. They fixed our AC unit very quickly with same day service. I would highly recommend

Approximate cost of services:
$250.00
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Company Response

thank you Steven for great review mate. we will love to do future business with you. Regards Master heating and cooling

Private User
Private User
Private User reviews Mississauga, ON
10/10

Fixing furnace and installing new AC

Great, timely and honest service. Really exceeded my expectations. Work completed ahead of schedule. Highly recommended

Approximate cost of services:
$3,500.00
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Company Response

Thank You Khalid for a great review. We will love to do future business with you. Regards Master heating and cooling

Private User
Private User
0 reviews Kingston, ON
10/10

New Furnace and AC installation

They were efficient, professional and finished the job on time as promised. They left the job site nice and clean. I would definitely recommend Master heating & cooling.

Approximate cost of services:
$5,500.00
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Company Response

thanks for the great review. we will love to do the future business with you. Regards Master heating and cooling

Private User
Private User
0 reviews Toronto, ON
10/10

House ac new

They were professional and prompt. I am happy with the service I received. I would highly recommend them for you hvac needs.

Kingston Ontario

Approximate cost of services:
$2,935.00
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Company Response

Thank you for the great review, and we will love to do business again with you guys.

Anuj in Brampton
Anuj in Brampton
1 review Brampton, ON
10/10

Furnace replaced

One of the best service and best price .. 100% recommended.. thanks for your service

Approximate cost of services:
$3,300.00
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Company Response

Thank you Anuj for great review. we will love to do future business with you. Regards Master heating and cooling

Private User
Private User
0 reviews Brampton, ON
10/10

Furnance installtion -Quick and efficient

We had a wonderful experience with the team from Master Heating and cooling. Their service was friendly, efficient and quick.

Approximate cost of services:
$2,250.00
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Company Response

thanks for positive review. will love to do future business with you. Regards Master heating and cooling

Evan in St. Catharines
Evan in St. Catharines
1 review Toronto, ON
10/10

Great job! Would definitely recommend!

Easy to work with, super trustworthy, transparent and fair.

They replaced a broken transformer and replaced my thermostat. Was even able to give me directions via video call when I had a follow up question.

A+ Service and Communication!

Approximate cost of services:
$550.00
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Company Response

Thank you Evan for great review. Loved to work with you and will keen to have future business relationships!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Heating and Cooling

Need a professional heating and cooling contractor? Do you need heating and cooling from a reliable company? Master Heating and Cooling is a reliable company who can provide you with only the best heating and cooling services. We are located right in Toronto, Canada, just a call away to service your furnace, air conditioning, hot water and ventilation needs. Whether you need installation or complete repair work, Master Heating and Cooling is here to help make your home get the best possible temperature controls. We also offer duct work installation, hot water tank and tankless installation, furnace repair, humidifier installation, and related services to help make sure that your home heating and cooling need are working the best it can be.

CATEGORIES
Heating & Air Conditioning
SERVICES
Air conditioning and refrigeration services are subcontracted out
WEBSITE
http://masterheating.ca/
PAYMENT METHOD
E Transfer, Debit, Credit, Cash and Cheque. Financing available.
LICENSES
WSIB, TSSA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year on Labour. Kindly ask for more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.