Essentially, the price was fairly good, the 2 brothers work for themselves and seemed very courteous throughout most of the job. But their professionalism and overall quality control needs some improvement.
Although they painted the large apartment in record time, they didn't put down enough drop cloths over the newly refinished dark hardwood floors as requested; they splattered paint all over the pristine floors and even on one window; they didn't fill all the nail holes before painting; and the bathroom needs another coat of paint because it is streaky and blotchy. When I wrote to ask them to fix the bathroom they made a date to do so and then cancelled at the last moment, promising to reschedule. Then they ghosted us! It's one month later and we've had to go out to get supplies to scrub the splattered paint on the floors and window and patch/repaint those nail hole glitches ourselves. Overall, not a great experience.
- Approximate cost of services:
- Company Response
Sorry to hear that Gwen.
This will be noted, we are definitely learning from our mistakes.
Hope that we can work together again in near future.