Gold Star Appliance Repair Inc

Our dryer was not working properly. The technician who came the next day was prompt, polite and very helpful. He was able to move the dryer above the washer and connect a ring which had not been installed.

Many thanks for your advice and help

Excellent service !

Serviceman explained everything in detail as well as provided future reference by video .

We have contacted the company when our fridge (2018 Samsung) stopped cooling. Alona replied promptly and scheduled an appointment with Jerry. He tested the fridge, told us that the compressor was working, and the problem might be the inverter board. A week later he came with a new inverter board, but the fridge was still not working. He opined that the fridge needed a new main board. Given that Jerry didn't seem sure of the diagnostic, we called a technician from a different company. The second technician then determined (in less than 15min) that the issue was the evaporator. The part was replaced, and the fridge is now working. The mis-diagnostic delayed the repair by 2 weeks.
Goldstar invoice was issued with incorrect information under the "Service Call" narrative (we have advised them that boards were not the issue) and the wrong due dates (Invoice Date: June 21, Due Date: June 14). The invoice had with no information on how to pay it and no disclaimer that the company surcharges for credit card payments. In addition, we were told that invoice was to be sent for collection if not paid by July 6,2023. Less than stellar service. Will not recommend.

We had a leak in the waterline to our fridge, and Goldstar was very responsive and quick at showing up: Jerry identified the problem and fixed it no fuss no muss. Very happy, will definitely use again if needed.

I contacted Gold Star based on their reviews online. They came the same day. The office (Alona) was great to keep me up to date. The service representative, Orel, was efficient, friendly and competent. The washer is running well. I would highly recommend this company.

This project was about replacing the range top element switch which no longer functioned. The range is an older model so finding a after market switch was a challenge.

I have hired Maor multiple times for appliance repairs and he is not just one of the best appliance repairmen but one of the best tradespeople I have dealt with period. Friendly, responsive, and punctual, Maor always offers a fair price for excellent work.

I would highly recommend Gold star appliance repair,
I had some issue with my dryer not heating properly and not drying well.
The technical came on time and diagnosed the appliance pretty quick my dryer vent was fully clogged also the heater element was broken and weld to the cabinet.
He replace the element and clean all the vent on spot and my dryer back to normal i was sure im going to end with the new one but Gold star save me time and money I've to appreciate the honesty of those guys.
Thanks again!

Good professional service. However was surprised and disappointed in them asking for a tip. I paid it. Be prepared to be asked for a tip and consider it when deciding on your budget.

I have used the services of Gold Star Appliance Repair company for a few years now and I have been very pleased with the service they provide. Maor and his team are professional, honest, and fast. Their technicians are knowledgeable and courteous. They take the time to explain the repair process they offer before any work is done. They always give me a fair price, and the repair jobs always turn out right the first time. I highly recommend their services and will definitely be using them in the future.