Restoranation Inc

Mold Detection & Removal
Hamilton ON L8H 3S1
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Reviews for Restoranation Inc

Average customer rating:
9.9 10 (95 reviews)

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M in Stouffville
M in Stouffville
1 review Mississauga, ON
10/10

From panic to relief

We had tiles pop out of our spare bathroom while in the middle of redoing our ensuite. Not ideal to be down two washrooms at the same time. We were so worried and stressed so I started googling different mold remediation companies. My call was taken quickly and we had Alex the owner arrive within an hour of my call. I can truly say that everyone we spoke to was super professional, honest and down to earth.

Charles and Arthur were extremely knowledgeable and provided peace in an unexpected situation. Their work was impeccable! We would use them again if we ever come into another mold remediation situation. We highly recommend Restoration Environmental Services Inc. Thank you Celine, Alex, Arthur and Charles for exceeding our expectations.

Approximate cost of services:
$2,500.00
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Company Response

Hello,

Thanks so much for this fantastic review. It truly means the world to us to hear this feedback from our customers. Thanks for the kind words and we hope nothing but the best for
Your family.

Restoranation believes that our customers happiness and doing the job right is always number 1.

Have an amazing day!

Restoranation Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Mould Removal and Remediation- An Example of Good Customer Service

From the inception, Alex and Celine provided us with good customer service, thorough knowledge, professionalism, understanding, and listened to our needs regarding the mould situation in our basement due to water damage. They were responsive and communicated well with us in writing and via phone calls/voicemails to provide us with a fair and affordable removal/remediation plan of action.

Likewise, Charles and Arthur completed our project in a timely fashion. They both demonstrated friendliness, trustworthiness, knowledge, flexibility, adaptability, and communicated well with us through the entirety of the project. The scope of the project included a detailed quote, an asbestos test, mould remediation, fogging, removal of items in the basement affected by mould (e.g., baseboards, drywall, shower, ceiling tiles, etc.), and they cleaned & disinfected all surfaces. As well, Charles was able to fix our leaking kitchen sink to eliminate water droplets into the basement washroom.

We are very pleased with Restoranation Inc. and highly recommend their services to prospective clients as their effective and efficient customer service lead to satisfaction, safety, and a job well done at our home and for our family.

Thank you Restoranation Inc. Team, we wish you all the best going forward.

Approximate cost of services:
$10,298.00
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Company Response

Hello,

Restoranation is greatly humbled by your review. We strive to always ensure your customers happiness and job being done correctly is number 1.

We hope you nothing but the best moving forward as well.

Thanks again for being such amazing customers.

Restoranation Team

celine
celine
2 reviews Toronto, ON
10/10

Responsive, patient and knowledgeable

Someone came to assess our mould issue within a few days of calling and answered all my questions so patiently. They put my mind at ease.
The technicians found the source of water that was coming into our home causing the mould problem, and no other consultant could! The technicians worked clean and efficiently. I am very happy with their work and would highly recommend them.

Approximate cost of services:
$4,000.00
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Company Response

Hello Celine,

Thank you so much for this great review.

From
The Restoranation Team.

Liz
Liz
0 reviews Hamilton, ON
10/10

Checking for mold and cleanup

Alex and his team were amazing. Arthur and Charles came in and assessed my ensuite for a water leak and any damage. They were professional and took care to make sure that if there was mold, it would be contained. They also checked my basement (we had 2 jobs done). They cleaned and disposed of the insulation on the walls (unfinished basement). Alex did an air quality test to put our mind at ease and ensure there wasn't and mold in the air. This was at an extra cost which we were fine with. We never felt pressured. In fact, we felt comfortable and confident in their abilities. We are happy we hired them and we would highly recommend them.

Approximate cost of services:
$3,500.00
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Company Response

Hello Liz,

Thanks for this wonderful review. At Restoranation we always ensure our customers are happy and the job is done right for you and your family to feel safe in your home.

We hope nothing but the best for you and your family

Restoranation Team

Megan in Toronto
Megan in Toronto
2 reviews Hamilton, ON
10/10

Asbestos and mould

I reached out to get quotes for asbestos removal and Alex from Restoranation not only came in and provided a thorough inspection of that issue, but was the only one that also noted the mould issue in the same area of the basement. He gave me all of the information for me to make a decision on how to proceed, but wasnt pushy about doing more than what I wanted.

The entire process was as painless as possible. The team were professional and meticulous, but also courteous and personable. They arrived on time, worked hard, and went above and beyond to ensure an optimal result so that there wouldnt be any risk of the issue returning or spreading.

Restoranation is a family-owned company that genuinely cares about its customers as well as its employees. I have no hesitation in recommending Restoranation to anyone with these issues who wants the clean up done right the first time.

Approximate cost of services:
$5,200.00
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Company Response

Thanks Megan for this wonderful review. We truly appreciate this review and you taking the time to say such wonderful things.

Restoranation Environmental Services Inc always ensures that the customer is always happy and that we try to be as cost effective as possible.

Thanks again and have an amazing day

Alex

Mona
Mona
2 reviews Burlington, ON
10/10

Mould Removal And Cleaning

We developed mold in our cold room. I consulted several highly rated companies, Restoration was by far the best. Alex and his team were amazing, highly professional, knowledgeable, efficient, thorough, honest, hard working, and super kind and and friendly. They were very quick to respond, provided a fair quote, scheduled the work right away and went above and beyond to do everything clean and perfect. They did a wonderful excellent job, and their proficiency and attention to detail was exceptional. Everything about them was of the highest quality, I would definitely use them again and I highly recommend them.

Approximate cost of services:
$1,500.00
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Company Response

Hello Mona,

Thanks so much for this amazing review. We are so happy you had an amazing experience. At the end of the day customers happiness overall is truly the most important thing.

We hope nothing but the best.

Have an amazing long weekend.

Best Regards,

Restorantion Team

Rachel
Rachel
0 reviews Ajax, ON
10/10

Property Cleanup

Having construction mess up your property is no joke. But Alex from Restoranation Environmental Services Inc. provided reassurance and solid advice. Even though I'm a good distance away, he made the trip to check out my place. It wasnt just a quick look-over either; he really took his time to see what was going on.

What I loved most was how down-to-earth and realistic he was. No pushy sales vibes or trying to make me rush into a decision. It felt like he genuinely cared about helping me out and making things right.

If youve got a mess from construction or anything similar, I'd definitely give Restoranation a shout. They're good people doing great work. Big thumbs up from me! Thank you, Alex!

Approximate cost of services:
$8,000.00
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Company Response

Hello Rachel,

Thanks so much for this wonderful review. Our number one priority is our customer.

Restoranation Team

Brian in Toronto
Brian in Toronto
1 review Toronto, ON
10/10

Fantastic experience all around!!!

From start to finish, RestoraNation was fantastic to work with. Alex arrived to survey the job site promptly and made us immediately comfortable that they knew how to to the job, properly. When they arrived on demo day, Charles, the demo leader was friendly, professional and extremely knowleagable. They performed the job exactly as we asked and cleaned up perfectly afterwards. Would highly recommend them to anyone who needs a garage/shed demo done.

Approximate cost of services:
$3,500.00
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Company Response

Hello Brian,

Thanks for this wonderful review. At Restoranation we strive on ensuring every job is done right and cost effectively and we are so happy that you had a great experience with us.

Thanks again for being such an amazing customer and have an amazing rest of your summer

Restoranation Team

Emily
Emily
1 review Burlington, ON
10/10

Garage Demolition

They provided me with a quote for taking down my detached garage. And while my husband and I ultimately decided not to go ahead with the project at all, they were great to deal with in the quoting stage.

As well, when I advised that we won't be going ahead with the project at this time, they were very understanding and did not pressure us to move forward. Really appreciated the great customer service.

Approximate cost of services:
$3,400.00
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Company Response

Hello Emily,

Thanks for this wonderful review. We definitely will keep everything the same so when your ready we will honour everything given to you.

Have an amazing day

Restoranation Team

Natalie
Natalie
2 reviews Toronto, ON
10/10

Asbestos Removal

My contractor found asbestos tape around a vent during renovation- I emailed Restoranation by chance and met Alex. Alex was extremely helpful in explaining the process, safety and ensuring I had knowledge to remain calm. He is patient and responsive.
Charles and his team came to do the work in a quick turnaround time so contractors werent delayed, and let me know about other asbestos areas in case I was to renovate them in future to ensure safety. In one area we are renovating so a quick test was done.
This team is now also helping with some areas of water damage.
I am happy to have found a company who responds, has knowledge, and does what they say they will. In the case of mold and asbestos you need to trust that things will be done right, and I trust these professionals-they seem to really care!

Approximate cost of services:
$2,300.00
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Company Response

Hello Natalie,

Thanks so much for this fantastic review. You were an amazing customer from day 1.

I hope nothing but the best for you and your family

Restoranation Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoranation Inc

Using the most up-to-date remediation methods, leveraging the power of technology (like no one else) and unrivaled customer service, we save you valuable money, time and headaches. From mold in your basement to your attic to asbestos all being terrible health hazard's in your family's home, we get right down to the source and remove all environmental hazards with our fully trained remediation specialists helping your family's home become a healthy environment again.

CATEGORIES
Mold Detection & Removal, Demolition, Fire & Water Damage Restoration, and Home Inspection
SERVICES
Environmental services such as Mould, Asbestos, Wind, Fire and Water
SPECIALITIES
Environmental services such as Mold, Asbestos, Wind, Fire and Water
WEBSITE
https://restoranation.com/
PAYMENT METHOD
Any type of payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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