Well I will start by saying I am not the owner of the home I am a tenant but when Alexander came in he had the upmost respect for me even with me being the tenant. As we know the landlord usually always doesnt want a repair man to explain the situation or what they suggest on doing to the tenant and just to them. Alexander came in and explained everything to me I found it was a bit bigger of a job than was led on to me before. I am so much more at ease to know what is happening in my home.

I would most definitely recommend Restoranation Environmental Services!

Alex is very knowledgeable and professional. He got back to my request on homestars promptly and scheduled a visit. His team finished the job on time and did a great job. I highly recommend them.

I want to say a huge thank you to Alex, Charles and his team at Restoranation Environmental Services Inc. for helping and supporting my family in restoring and cleaning our items of 13 years that we lost to a neighbours home burning down beside us.

From first contact, they were all very supportive in helping our family get back on our hand by doing an amazing job ag cleaning and restoring our belongings. They explained everything in detail on what they were doing and even showed us as well.

My family and I are extremely grateful to Alex and his team for being there for us in this stressful time of need. They went above and beyond to support and help us and we will never forget the kindness they showed to us.

We had a significant mold problem throughout our basement, to the point that the finished basement had to be completely ripped out. At the beginning of the project, we also discovered that asbestos had been falling in from an upper wall, and would need to be cleaned. Despite this, Restoranation completed the project, including the unforeseen asbestos cleanup, on time (in just one week).

I was especially happy with the communication from both Alex and Charles. They always told me what I needed to hear, even if it wasn't what I wanted to hear. Because of the asbestos, there were additional costs that weren't covered by the original estimate. These were always communicated clearly ahead of time. Aside from the asbestos there were no surprise costs.

If the "surprise asbestos" aspect of this story is setting off alarm bells, I can tell you that it was verified by an independent lab, and our house is over 100 years old, so of course it has asbestos in the walls. Two other contractors who assessed the mold problem also missed the presence of asbestos, which Charles at Restoranation spotted immediately when he arrived to start work. I was suspicious at first, but I'm now grateful to Charles for spotting the issue and rectifying without extending the length of the job.

My family and I can now literally breathe easy knowing that our house is safe.

The team were prompt, professional, courteous with regard to COVID protocols in my home. Explanation of the work was clearly communicated along with a detailed estimate

Restoranation was very professional, on time and provided helpful knowledge and expertise during the entire process.
I would highly recommend this company for demo and getting rid of mould quickly , safely and efficiently.
I will be using Restoranation for my next project. I'm extremely happy with the services they provided me.
Catherine

I needed to have my 100 years old garage removed, so I went on Homestars to check for a price. Alex called me in less than half an hour and after we discussed what I wanted done, he setup an appointment to come out the next day to give me an estimate. Charles showed up exactly when he said, checked out the situation and said that Alex will email me the estimate, which he promptly did. Up till now there had been no mention of price, so I was prepared for sticker shock, but the estimate was more than reasonable, so I said yes. I could not be happier with that decision than I am, they were always professional, did what they said they said they would do and even a few extras. What more could you ask for?

Just recently moved into our first home and we have been advised by the inspector that the property has asbestos. First thing that came up when we googled asbestos removal is Restoranation. Great reviews and close to home. We called and inquired, did not realize it was after hours but Alex picked up the phone and still took the time to address our issue. Very knowledgeable, he will explain everything you need to know and easy to negotiate with.
Flexible service booking, they make sure that everything is scheduled according to your availability.
We would also like to thank Charles for the job. Professional on the field, when asked about improvement in our home, he happily suggested helpful tips

We will not hesitate to call this team again for future service needs!

I had contacted a few companies for mold remediation due to old water damage in my parents bathroom and dining room. One was a big well known company who didn't seem to need to work, and the others were smaller, well reviewed, economical companies - but not the standard I was looking for.

Alex, from the moment we spoke, was a wealth of information and his answers to my "test" questions were bang on. The added bonus was they offered testing through an accredited lab. As it was my parents home, I wanted to know exactly what issues we were dealing with in a 50 year old house. Alex's pricing was fair and he spent the time explaining the estimate.

Charles handled the work with friendly and professional ease. Always punctual and answered all my questions (I had a lot!) with informative responses from his years of experience.

The process was as I had hoped - containment areas were set up from floor to ceiling, Charles wore proper attire in the containment area, and there was a "clean" area to avoid cross-contamination outside of the work areas.

Pre mold/asbestos and the post mold tests were worth its price for peace of mind, and a testament to Charles' diligent work.

I cannot say enough good things about my experience working with Alex and Charles, and the mold remediation service offered.

Alex was Very knowledgeable and passionate about his work. Came out quickly to assess the situation and came up with a plan to fix it. Cleaned up our basement mould problem, quickly and efficiently. Would use again and recommend.