Fixify Appliance Repair

Appliance Repair
Woodstock ON N4S 7B9
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Appliance Repair
Fixify Appliance Repair
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79%

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Reviews for Fixify Appliance Repair

Average customer rating:
9.2 10 (210 reviews)

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dstrobel
dstrobel
1 review Kitchener, ON
2/10

GE Profile 3 Door Fridge / Bottom Freezer

Have problems with bottom freezer doing a quick defrost followed by rapid refreeze which slightly thaws then quickly freezes some foods together including ice cubes. Doing some research, we believe its the freezer Thermister at the back of the freezer. (Freezer thermostate). Tech with difficult broken english, came and played with freezer door for 2 minutes, then said he'd make the freezer door close more smoothly for $320. I said forget it, and paid the $100 visit charge. Tech never investigated the Thermister, which is a relatively easy fix. Tech then said I had to pay by cash or e-transfer, which no one at Fixify said that was the only payment methods. Will never use this company again. Had your chance.....
Company responded to my review as you can see below. Tech did not do a "full review" of the freezer portion, only played with the door as he suspected the door seal was the problem, and door not closing properly. And, don't know when company responded (no date given), but I have yet to hear from "Mark" the manager about my experience with this Tech. I stand with my original review.

Approximate cost of services:
$320.00
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Company Response

Hello,
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with repairing your Refrigerator.

our technician said that he did the full inspection for your fridge and told you what the problem is and how much it cost and he give you a good deal for repair but you didnt want to proceed and you told him that you want to buy a new fridge so he asked you for the for the service call to
cover his gas and time, he spent 45 minutes to travel to your address plus he spent around 30 minutes for Diagnosis to give you the best solution the lower cost to repair your fridge and you are giving him a hard time to pay him his servicecall.
although you agreed to pay him when we spoke with you over the phone and before we send our technician.

You can expect a call from our manger Mark soon to discuss what occurred and how we might make it up to you.
Yours sincerely,
Fixify appliance repair team

Eric
Eric
0 reviews Brantford, ON
10/10

Dishwasher install

Great service from Sam, polite, on time, and on budget. Would highly recommond sam and his team. high start service

Approximate cost of services:
$200.00
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Company Response

Hi, thanks for recommending us! we're glad
you had a great experience.

Private User
Private User
Private User reviews Kitchener, ON
2/10

Poor Experience

My dishwasher was not draining so I called this company, they agreed to take 70 to show up but refused to give any minimum estimate over phone. So the guy showed up spend 30sec just to look at the dishwasher and without even doing any analysis said it's gonna cost $280+ tax!! That's not including any parts if required. It was very high considering other companies I recently worked so I said I am not paying anything over $200+tax which finally I agreed.
He started to ask money several times as etransfer takes time without even starting the work. I paid 141 initial deposit to start the work then he started the work and after 30min asked the rest of the $85 before finishing the work. Anyways, I paid in full before the work is done but was not get the chance to test it throughly after the work is done. It was already 11pm on that time so I started the empty dishwasher only to find after 3 hrs that it's not fixed!!
Later in the morning after saying he said I would need a parts which will cost me another $150 which I was not informed!! Finally he returned me $85 as he was not able to fix the issue but kept $144 for his visit and analysis.

Overall I believe-
1. They charge too much compared to the conpetitors
2. Showup visit 70 makes no-sense if we I get an absurd quote. I would have no option but take it and lose 70 just to see his face
3. Not sure why I was charged 120+tax even though the issue is not fixed and showup charge 70
4. I do not feel comfortable that he has the expertise to fix it as I did not get the concrete answer about the issue.

Approximate cost of services:
$144.00
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Company Response

Sorry to hear you are not satisfied,
the technician was trying to save you money and he told you that he was going to try to fix it without parts for just 200 plus tax and you agreed and he told you up front if problem returns you needs a parts for drain system and he's going to cover the labor for second visit also you said no problem

2nd day you call us and you said that the dishwasher is not draining and we told you that you need a drain system parts and you refuse then we help you and we refund you $85
so we try to help you as much as we can for the price although it was late time and weekend we didn't charge you extra money.

If you don't want to spend money on your dishwasher you should say to the technician that you don't want to proceed then you pay him only the service call which is $70 but you agreed to let the technician to work in your dishwasher.

Anyway I will let my manager Michael to call you and help you regarding the issue that you have.

batcow
batcow
1 review Woodstock, ON
10/10

Washer Fix

I liked the quick diagnostic, fix and warranty offered by this company. I would recommend it.

Approximate cost of services:
$480.00
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Company Response

Hi, thanks for recommending us! we're glad
you had a great experience.

Rick in Toronto
Rick in Toronto
0 reviews Toronto, ON
10/10

Kitchen aid fridge repair

Sam came out the same day and completed the repair in a prompt and professional manner. Well worth the call.

Approximate cost of services:
$565.00
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Company Response

Hi, thanks for recommending us! we're glad
you had a great experience.

Private User
Private User
Private User reviews Guelph, ON
10/10

Fridge Repair

Sam was amazing! Helped us resolve the issue with our fridge and even took a look at other appliances! Will refer to family and friends :)

Approximate cost of services:
$90.00
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Company Response

Hi, thanks for recommending us! we're glad
you had a great experience.

Katemmm
Katemmm
0 reviews Guelph, ON
10/10

Fixed washing machine

My washing machine was broken and Sam was able to fix it! There was an issue with the door lock system, it was so frustrating - Im happy we called Fixify! Its working just fine now.
Sam responds to messages and calls quickly and was very thorough in his work. I trust Sam to fix all my appliances! Thank you!

Approximate cost of services:
$280.00
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Company Response

Hi, thanks for recommending us! we're glad
you had a great experience.

kinan1234
kinan1234
0 reviews Woodstock, ON
10/10

He is very good

my washing machine wasn’t working and when he came he knew the damage right away and fixed it. His work was wonderful and efficient.

Approximate cost of services:
$560.00
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Company Response

Hi, thanks for recommending us! we're glad
you had a great experience.

Steven
Steven
2 reviews Cambridge, ON
10/10

Dryer Repair

With the delay on appliances the quick diagnosis and repair on the dryer was exactly what I needed.
Very polite and professional service. Would recommend.

Approximate cost of services:
$515.00
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Company Response

Hi, thanks for recommending us! we're glad
you had a great experience.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Lg washing machine repair

Sam did an amazing job, fixed our machine without parts and saved us money. Would recommend to friends to family

Approximate cost of services:
$300.00
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Company Response

Hi, thanks for recommending us! We're glad
You had a great experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fixify Appliance Repair

FIXIFY APPLIANCE REPAIR London Area ◆ Brantford-Woodstock Area ◆ Hamilton Area ◆ Kitchener Area ◆ Greater Toronto Area PROFESSIONAL APPLIANCE REPAIR & INSTALLATION Services $50 off on your First Repair REPAIR ANY APPLIANCE FOR $190 IN ANY SERVICE AREA ! CALL NOW! ! ! (416)-857-3925 FOR SAME DAY SERVICE ! ...
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