Breath Of Fresh Air HVAC Inc.

Heating & Air Conditioning
Toronto ON M1E 0A7
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HomeStars
Heating & Air Conditioning
Breath Of Fresh Air HVAC Inc.
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72%

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Reviews by rating (past 12 months)

Reviews for Breath Of Fresh Air HVAC Inc.

Average customer rating:
8.8 10 (8 reviews)

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F S.
F S.
3 reviews Richmond Hill, ON
0/10

Rerouted hvac vent

2 vents were supposed to be rerouted. On the first one they cut the wrong spot on the floor and left the plywood open for me to deal with. On the second one the register was installed twisted and a 4 inch register would not fit in properly with air escaping to subfloor. She quoted me $1400 to do these two plus rerouting a vacuum hvac by 2 feet. At the end of the day she quicky wrapped up saying "I have already spent too much time here" and left the vacuum hvac to be done by myself.

I called her back when my flooring guy said the register needs to be fixed before the hardwood is installed. I sent her the picture below and after a frustrating back and forth I gave up. Her comment was "Not sure why you are asking me if it is normal."

Good news is that all the trades coming into the house are getting a good laugh. If you want your vents done like this and get people to laugh at the work get her services.

Approximate cost of services:
$1,400.00
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Company Response

Hi Farhad,

Our sincerest apologies our services did not meet your expectations back in January. Today, once you brought your issue to our attention we did offer to come and rectify any issues that you were not pleased with. We were in the midst of scheduling and due to the tone of of text messages requested we seize communications that way. We called to speak with you but did not get an answer or call back.

As previously stated we have always had respectful communication with our clients and will continue to do so. At your earliest convenience please return our call so we can come to a respectful resolution.

Thank you again for choosing BREATH OF FRESH AIR HVAC INC. to complete your HVAC project. Hope to hear from you soon.

Christine in Toronto
Christine in Toronto
1 review Toronto, ON
10/10

Highly recommend - excellent quality of work!

Suzanne is a gem - after working with a couple of different suppliers who were not able to fix my air handler, the company who made the air handler recommended Suzanne. She is clearly an expert in her field and even took the time to give me a 101 to help troubleshoot if any future issues. Her attention to detail and expertise helped fix my air handler issue where two other suppliers were not able to do.

She was prompt, professional and highly skilled - would recommend Suzanne and her team to anyone who needs HVAC support.

Approximate cost of services:
$600.00
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Company Response

Thank you Christine. I am truly humbled by your kind words and most importantly you are happy. Take care.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent service and quality of work

The high velocity HVAC system in my daughter's condo was leaking condensate, and I decided that the best solution would be to reconfigure the air handler to have a refrigerant base module. This required dismantling of the existing system, supplying the cooling module, and re-installing the air handler on top. Suzanne responded to my request for quote promptly. She answered all my detailed questions. I am a professional engineer and am very fussy about installation techniques and quality of workmanship. Suzanne completed the work to my full satisfaction. Even went as far as too make sure that the air ducts were realigned vertically.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the feedback. Greatly appreciated. Looking forward to working with you again soon.

JustJoel in Waterloo
JustJoel in Waterloo
0 reviews Toronto, ON
10/10

Suzanne is awesome!

The promptness and professionalism was second to none.
Suzanne saved me at least $4K by diagnosing the issue. Reliant was going to hose me.

Approximate cost of services:
$2,000.00
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Company Response

Hi Joel,

Thank you for the kind words and review. Greatly appreciated.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace Blower

I had no heat as the blower fan stopped working. Suzanne got back to me in minutes and was on her way the next morning, even after the huge snowstorm! She was professional and delightful to work with. I am extremely happy with the work and result. I would recommend her over and over again!

Approximate cost of services:
$1,100.00
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Company Response

My sincerest apologies for the delayed reply. Thank you for the the feedback.

Take care.

Lorena in Thornhill
Lorena in Thornhill
2 reviews Toronto, ON
10/10

Repair of combiboiler

I have worked with Suzanne for over 4 years, during this time she has helped me fix my Combiboiler, Air conditioner and Balanced the air in my newer townhome. She is an excellent technician with superior knowledge of engineering. She will always approach issues by understanding the root cause of the problem and attempts to repair first by replacing parts or finding intelligent solutions.
My 4 year old combiboiler ( rented from Reliance) had a small leak, I obtained "assessments" from 5 local HVAC companies, their approach was to sell me a new unit, estimates ranged from $9,000 to $12,000 for a new unit, or a lease agreement (from reliance or enercare) that was three times the original contract. None of the companies made a proper assessment.
Instead, Suzanne was able to quickly identify problem, she replaced 4 rubber gaskgets and the boiler works perfectly fine with no leaks! I saved myself a huge expense, while saving the environment.
Above all Suzanne brings ethics to an industry that is in dire need of it. A true "Breath of Fresh Air" :)

Approximate cost of services:
$700.00
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Company Response

Thank you Lorena. I truly appreciate you.

Private User
Private User
1 review Toronto, ON
10/10

Furnace replacement

Suzanne is a fully qualified HVAC service person. She is amazingly thorough and well organized. Very cheerful and courteous. I would not hesitate to give her my highest recommendation. Looking forward to using her in the future.

Approximate cost of services:
$4,000.00
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Company Response

Thank for the kind words. Looking forward to working with you again soon.

Paolo from Scarborough
Paolo from Scarborough
5 reviews Toronto, ON

First Review

10/10

Amazing service

I called this company to come out to fix a blower that wasn't turning in my furnace. They came out the same day, fixed the capacitor right away and was done in 1 hour. They told me the price before they arrived and stuck to their promise. They were very honest and Suzanne knows a lot about furnaces.

Approximate cost of services:
$150.00
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Company Response

Thank you Paolo, greatly appreciated.

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