I would like to personally thank the CEO of Ideal Siding: Alex for his commitment and follow up to fixing the problems on our Siding installation from October 2020. His new team came out today with a positive attitude, willingness to solve all issues and did a complete overview of the entire job. In addition, Alex also came out to ensure we were were satisfied.
I have changed my rating to reflect the response from Alex and his new team.
- Company Response
We sincerely apologize for your less than perfect experience. We have addressed this concern with our team members and leadership team. We truly hope to earn your business and will try to resolve this matter to the best of our ability. Please feel free to call the office at 604-239-2898 to discuss this further.