I received a referral for Halton Hills Carpet Specialists from my realtor. Steve confirmed that they would be able to take a look at my carpet after 5:30 PM the next day. Unfortunately, their job ran late, but they kept their commitment to come by that day even though it was rather late in the evening. After assessing the situation, Jason gave me the option of a repair (with no guarantees as to outcome owing to the age of my current carpet) or a replacement. There was no pressure to go either way. I contacted Steve the next day, opted to proceed with replacement, and they were able to schedule an appointment within 3 days - on the weekend, which worked well with my schedule.
They brought 3 options as they didn’t have an exact match for my carpet, and I was able to select the one I preferred. The installation went smoothly, and they were also willing to do additional repairs in a couple of other places. I am very pleased with the work that was done, and wouldn’t hesitate to recommend them!