Strategic Homes Group was sub-contracted by the basement renovation company I hired. Raj (CEO of Strategic Homes) was there from the beginning - from the initial quote to the site plan and all the way through the work. He did an excellent job in explaining everything that was required for the job, when we would be without power or water and set our expectations appropriately.
We were digging down our semi-detached basement by 2 feet so we were also concerned about the inconvenience to our neighbor. Raj met with them personally and explained all aspect of the work. He also kept them informed on a weekly basis of what work would be happening so they could make arrangement to be out of the house for the noisier days. He also posted videos and pictures on Instagram so we could track the progress of the work and we were staying offsite.
When Raj noticed some cracks in the walls, we stopped digging immediately to ensure the safety of his team and the integrity of the foundation. He had an engineer on site the very next day and luckily the site was cleared to continue. I was extremely happy with how Raj reacted to the situation and was able to get someone so quickly. Also, if I had any concerns throughout the job, he always reacted very quickly to make sure I was happy.
As I mentioned in the title, Raj always did a little extra - from the width of the concrete being poured for the pins (beyond the minimum required) to how far down he moved the floor (gave an extra two inches so I would still have 8 foot ceilings after drywall and subfloor).
I would recommend Raj for any underpinning work you may have.