We have used the previous Lyric owners for years. We had a small issue and when i called the new owners said they had no responsibility for the previous owners work and would charge to come and take a look at the handle we needed attached. This is the complete opposite of the service we received from the original owners and the last. When I pointed out that they were making a mistake over solving a situation that involved one screw, they said i was threatening them. They called and then gave me the previous owners cell number. If you think this is the same as the great service you have come to expect from Laric, think again these guys dont give a care. i would choose another company over them in the future.