JC Appliance Repair

Appliance Repair
Mississauga ON L5N 2R5
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HomeStars
Appliance Repair
JC Appliance Repair
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91%

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Reviews by rating (past 12 months)

Reviews for JC Appliance Repair

Average customer rating:
9.6 10 (103 reviews)

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Private User
Private User
Private User reviews Burlington, ON
0/10

fridge

service call cost excessive for 10 minute check
model number of fridge given, should have known reasonable repair would not be cost effective
I should have listened to Fast Eddy

Approximate cost of services:
$20,000.00
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Company Response

Service call cost approved before the visit. You are just not happy because you spent money to diagnose the fridge that you will throw away. Customers are becoming more and more unreasonable and feel entitled to leave a negative review just because they paid a service call. Shame on homestars for letting such people easily leave invalid and useless reviews that has nothing to do with how professional a company is and the quality of service we provide.

Private User
Private User
0 reviews Mississauga, ON
10/10

Appliance repair

Johnny did a fantastic job getting my dishwasher running smoothly again. He has also serviced my oven with excellent results. He said professional, honest and reliable and I would recommend him for any appliance repair.

Approximate cost of services:
$380.00
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Company Response

Thank you so much Karen for your great review! It is always a pleasure meeting great customers like yourself. Looking forward to a great business relationship!

Private User
Private User
Private User reviews Mississauga, ON
0/10

Service

Required two appliances for services. Very prompt in responding. Requested photos of appliances and model number.

Quoted me $680 for repair of dishwasher for a part that "may go" soon. Just heard the loud sound on the dryer - did nothing else. Advised had to order parts - not sure which ones as it was not "opened to see where the issues were". Was not sure about the cost of repair of the dryer - most likely in the same range as the dishwasher if not more.

Had to pay "cash" or "debit" - would not accept credit. Quickest $226.00 for him in less than 1/2 hour. Definitely not welcoming him back.

Approximate cost of services:
$226.00
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Company Response

Sorry you feel this way, but your review is false and does not reflect the truth. You were quoted on the diagnostics fee upfront for 2 appliances to which you approved. Upon arrival, both appliances were diagnosed professionally and one of them had the model number scratched/peeled off. Without a model number, it is very difficult to find the parts, yet we explained we will try to find the parts with the supplier. You rejected the quote before we even provide it. We didnt quote you $680 to repair your dishwasher, the quote was $480 including parts and labor so your review is very misleading. Also, we advised that you dont have to repair it now but in time you may need to replace it. So we were honest enough to advise you not to go ahead with the repair right away and just take your money. Its very disturbing how customers dont appreciate honest advice and try to knit pick on anything to find a reason to leave a negative review.Not sure why you left a zero star, when you were aware of initial visit upfront and hid the fact that your 15 years old dryer didnt have a model number to order the parts. Im sorry but we dont take negative reviews lightly specially when its tarnishing to our business without a real and solid reason as to why you left this negative review. Hiding facts and manipulating the truth will only result in negative consequences.

chaudharis in Toronto
chaudharis in Toronto
0 reviews Oakville, ON
10/10

Rangehood repair

Johnny was fast to respond. Easy to schedule. Great communication and on time.

He was polite. Work area very clean. Very efficient and job well done.

Approximate cost of services:
$450.00
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Company Response

thank you So much for your great review! Very happy to have met you and serviced your rangehood. Looking forward to a great business relationship!

Private User
Private User
Private User reviews Toronto, ON
10/10

All washed up

Fast service. Great customer service. Explained everything. Helped make the decision to repair (20 yr old fabulous machine) vs get a new machine. Great job! Expensive but worth it!

Approximate cost of services:
$400.00
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Company Response

thank you so much for your great review.Very glad you are happy with our services. Looking forward to a great business relationship!

Private User
Private User
Private User reviews Mississauga, ON
10/10

LG stove repair

Johnny is a really an experienced and professional individual.
When I reached out to him, he came on the same day to check the problem with my Lg stove and fixed it right away. He is very courteous, helpful and knowledgeable person. I would recommend him for all appliance repairs. Thank you Johnny for accommodating my needs and being an awesome

Approximate cost of services:
$350.00
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Company Response

Thank you so much for your kind review. Very glad we got your stove up and running on the same visit. looking forward to a great business relationship!

Private User
Private User
Private User reviews Mississauga, ON
4/10

Work might be fine but poor communication

Hired to repair a dishwasher in a rental unit. Came in and did the initial assessment. I asked him if in his opinion this unit was even worth repairing (probably 15 years old). He said for sure and said the work was guaranteed so I proceeded.

It was a drain issue apparently. Repair work was done on May 12 and tenant said company would contact me about issues during repair. Did not hear back from company until May 20 when I contacted them. At this point he tells me there is an issue with the valve which prevented it from being hooked up which is why it isnt working.

I bring a plumber in that I found on here years ago (Strong Plumbing- highly recommended). He comes and fixes the valve. He asks me why I am bothering repairing the dishwasher as it appears to be very old (which was my original suspicion). He also says he could not hook up the dishwasher to the new plumbing as there is a problem with the inlet.

Contact the JC Appliance Repair. He says it will be an additional $350 to do this repair. Also, had to ask for an invoice to be sent on the original repair for a third time, 17 days after the repair.

In the end, was not very happy with the communication. Maybe the drain repair was great, not sure. Had to buy and install a new dishwasher.

Approximate cost of services:
$525.00
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Company Response

This customer has decided to leave a bad review after over 2 months of work being done in his condo apartment that has a dishwasher that had issues with drain that we repaired successfully.
He had another issue that he didnt mention with the water inlelt ( his tenants never infomred him or us about the second issue) and when we became aware of it, we advised him that the plumbing for it is very old and will need a plumber to uninstall it due to rigid copper installation ( very old method) and afterwards we can come and repair his water inlet. All communication was done in timely manner opposite to what he said that we ignored him. We are well known for being very timely and efficient with communication with our customers.
This customer is trying to retaliate after over 2 months by making up stories and defaming us to feel better about himself which is totally unacceptable. we pride ourselves in providing exceptional service to all our customers and communicate everything in timely manner.

Private User
Private User
Private User reviews Toronto, ON
10/10

Washing machine woes

20 year old Maytag washing machine stopped working for the first time ever. If it lasted this long without one glitch, we were willing to take the chance that it might last another 20 years with one repair that cost a lot of money.. but we decided it was cheaper to have it fixed then to go through the hassle of buying a new (cheaply made) washer and having it installed. Thanks Kamal and Johnny for the great service.

Approximate cost of services:
$600.00
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Company Response

Thank you so much MaryAnne for the great review. We are very happy to have provided you with the service you aimed for and helped you made the right decision of fixing the washer. Looking forward to a great business relationship!

rob.wilson
rob.wilson
1 review Halton Hills, ON
10/10

LG Gas Dryer Repair

We had a fault with our LG Dryer making an excessively loud noise - JC Appliance was able to quickly diagnose, tear down and repair so that it's working good as new without any issues. We contacted them late on Tuesday, they started the work on Thursday ahead of schedule and were able to complete in a short time on Friday after returning with the required parts.

Great service all around. Thanks so much for the repair!

Approximate cost of services:
$750.00
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Company Response

Thank you so much Rob for the great review. Glad we got your dryer fixed and working like a brand new one. Looking forward to a great business relationship!

Private User
Private User
Private User reviews Toronto, ON
10/10

Admiral Electric Stove - Burner switch

Prompt service, polite and knowledgeable
Service call was to:
1. Diagnose an electrical problem with a top loading washer that was shorting out. Recommended not to repair but to replace.
2. Fix burner issue on a 25+ year old electric stove
Replaced the burner switch

Approximate cost of services:
$853.15
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Company Response

Thank you so much for the great review. Glad we met your expectations and were able to fix the problem on the same visit. Looking forward to a great business relationship!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about JC Appliance Repair

For All Your Appliance Repair And Installation Needs. . . We Service, Repair and Install All Brands and Models. Gas and Electric 24/ 7 Service And Very Affordable Prices! Licensed✔ Insured✔Professional✔ Affordable✔ Electric/ Gas Dryers Washers Fridges Electric/ Gas Stoves Microwaves Dishwashers Range Hoods Cooktops Wall Ovens Washer Not Spinning ...
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