JC Appliance Repair Services Ltd.

Appliance Repair
Mississauga ON L5N 7R1
Write a Review
Write a Review

HomeStars
Appliance Repair
JC Appliance Repair Services Ltd.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of Award '22 winnerBest of Award '22winner

Reviews for JC Appliance Repair Services Ltd.

Average customer rating:
9.8 10 (46 reviews)

Sort by

Danielle - midtown Toronto
Danielle - midtown Toronto
7 reviews Toronto, ON
10/10

Dishwasher repair - perfect!

I would highly recommend JC for appliance repair for these reasons:

- very timely response
- quoted price on Homestars was fair and exact
- immediate availability
- willing to find innovative solution to challenge
- arrived with all necessary parts
- timely, polite, clean and friendly
- professional
- tested and made sure all was in order before leaving

I will hire JC for sure again! Thank you.

Approximate cost of services:
$565.00
Was this review helpful?
Company Response

Thank you so much Danielle for your awesome review! Very happy to provide service to you. Glad we met your expectations and looking forward to a great business relationship!

Private User
Private User
Private User reviews Oakville, ON
10/10

Amazing oven repair!

Fabulous service. Texted last evening and had someone come in today. Problem quickly diagnosed and fixed. Johnny was very friendly and efficient. Will use them for all other appliance repair needs!

Approximate cost of services:
$655.00
Was this review helpful?
Company Response

Thank you so much for your kind review. Very glad we met your expectations and looking forward to great business relationship!

Bharat in Toronto
Bharat in Toronto
1 review Oakville, ON
10/10

Replacing exhaust vent on Panasonic microwave

Came on time, did a great job. Will definitely ask for him again and recommend to anyone!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

thank you for your kind review!

janet_martin in Mississauga
janet_martin in Mississauga
1 review Mississauga, ON
10/10

Dishwasher repair - Miele

Very good service, arrived as scheduled . Fully explained options and repair successful without parts needed. Highly recommended.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

thank you so much Janet for your kind review. We strive to provide exceptional service to all our customers. Very glad to have met your expectations and looking forward to a great business relationship!

Jon
Jon
0 reviews Mississauga, ON
0/10

Not a fair or honest company to deal with

I do not recommend JC Appliance Repair and will not use this company again myself! In my opinion, this is an unscrupulous business, and here's why. For anyone considering JC Appliance Repair, just be aware of what you may be dealing with.
My Whirlpool washer leaves excessive lint on clothes at the end of the wash. I contacted a few appliance repair companies based on their high ratings on HomeStars, and picked JC Appliance Repair as JC was the first to respond with an appointment that worked for me. I was informed the service call is $99.99 for the initial visit to diagnose the appliance and I will get a quote on parts if any needed to be replaced. The $99.99 will be paid on first visit and will be part of the total repair cost. A few days before the appointment, my dishwasher, also a Whirlpool, failed to drain the water completely at the end of the wash. I contacted JC and asked if they could add the dishwater to the service call. They could, and it'd cost an additional $50 to diagnose a second appliance. I agreed.
When Johnny of JC Appliance Repair showed up, I directed him to the washer first. Showed him a shirt that has some lint on it after washing from the night before. He then offered some tips about washing, sorting clothes in the wash based on fabric type and color, wash cycle, temperature and soil level. He then proceeded to diagnose the problem, first removing the lint filter at the top of the agitator. There was hardly any lint in it, and we just ran it through the tap to wash it off. He then removed the agitator, took a look and washed it, but I didn't really see any lint or debris as he was washing it. He then reinstalled agitator and the lint filter. He suggested we run an empty wash with the Affresh washer cleaner 3 times consecutively to give the washer a good cleaning before doing the next load of laundry. All these probably took us no more than 10 minutes.
Next, the dishwasher. Johnny opened the door of the dishwasher to look, and then looked under the kitchen sink. He immediately said that the problem is a clog in the hose that connects the dishwasher to the drain pipe right where the connection is. He proceeded to detach the hose, and activated the dishwasher to flush the leftover water out. Water was flushed out, so the clog wasn't a hard clog. He looked at the hose and said it has some stuffs in it and proceeded to dig it out. Got the stuffs out, it wasn't really much. He reattached the hose and activated the dishwasher to flush out the rest of the water. This time, the water backed up onto the kitchen sink. He concluded that the drain pipe is clogged and I need a plumber to fix that. This took maybe another 10 minutes.
I asked what this service call cost me. Johnny said $560 (plus tax), ie $280 for each appliance. I was shocked! From what I can see, the diagnosis basically showed there was nothing wrong with either appliance, and no repair was required. There was no repair done. Johnny did whatever he needed to do to diagnose the problem, and in the end no repair was done, or needed. In fact, even now I still have the same problem with lint on my clothes at the end of the wash, and my dishwasher fails to flush out the water completely (I'm waiting for a plumber to clear the drain pipe). In my mind the cost should be $99.99 for diagnosing washer and $50 for diagnosing the dishwasher plus tax as originally quoted when service call was made. Johnny said the charge was for cleaning, but I would not have agreed to any cleaning that isn't fixing the problem for which this service call was made. A fair and honest person would have charged for the diagnosis and leave it at that if the diagnosis showed that theres nothing wrong with the appliance, and no repair is required, rather than putting in under the tap for a wash and charge $280 for it.

Approximate cost of services:
$560.00
Was this review helpful?
Company Response

We pride ourselves in providing exceptional service to all our customers and our reviews speak highly of our company. This is the first time we ever get any negative feedback about our pricing as we implement a fair system to all our customers and advise them upfront about our fees and how it works.
We accomodated your request for a visit on a Saturday. We did in fact fix your washer and dishwasher and we are sad to see you are still not happy with the service. Washers that bring out clothes with lint after cycle is done require lint filter clean up and customer education on how to use the washer properly with the preset programs. We completed a full check and service to your washer by cleaning your lint trap and disassembling the agitator and cleaned it thoroughy and explained steps to mitigate the issue for future use. The dishwasher did in fact have a clog in the drain hose and we removed it and cleaned out all the gunk that was blocking the water from exiting the drain pump and bottom of the tub and showed you that the dishwasher drained as designed after the clog was cleared. You did have another issue with another clog in the sink drain pipes and advised you to bring a plumber to fix that and you agreed.

Calling us unfair or not honest is crossing the line and we do not accept that as we did deliver as promised. Seems you had a misunderstanding about the diagnosis and thought that a diagnosis fee is the total repair charge which is not. In the future, ask more question to have more clairty and not create confusion for yourself and leave bad reviews unfairly to the professioanl techs in the business.

Private User
Private User
0 reviews Mississauga, ON
10/10

Replacing Blower Wheel on Maytag Dryer

Johnny at JC Appliance Repair & Installation is extremely professional and responded quickly to our call for a dryer repair. As it was evening he came by the next day and was able to diagnose the problem and obtain the parts the same day. The dryer was up and running again in a flash and better than before. Will definitely use JC again in future for fast, courteous service and recommend them for any appliance repair.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you so much for your very kind review. Appreciate great customers like you and looking forward to a great business relationship.

Private User
Private User
Private User reviews Oakville, ON
10/10

Dish washer and dryer installation

We were very satisfied with Johnny s work. Besides he is polite and pleasant. He has done an excellent job . He is accommodating.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you so much Ashraf for your kind review. we are very glad you are pleased with our service. Looking forward to continuous great business relationship together.

Private User
Private User
0 reviews Mississauga, ON
10/10

Stove repair

On time with appointment, quick diagnostic and repair had the part in his truck which helped

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

Thank you for the review!

A.
A.
1 review Mississauga, ON
10/10

Replace Bake element

I have only requested this service the night before, Johnny has almost immediately responded to my request..by noon next day the job was done.

Extremely polite, and definitely knows what he is doing. Upon discussing the issue on the phone prior to visit, I felt assured that this would be a positive experience, and it sure was.

The part I was after happened to be discontinued, but Johnny had it in stockand ready in his truck.

I would highly recommend JC for any appliance repair, or installation.

Approximate cost of services:
$520.00
Was this review helpful?
Company Response

Thank you so much Alamir for your incredibly amazing review! We are very happy to have met your expectations and had your stove back to life. Looking forward to a great business relationship together!

Gary & Elsa in
Gary & Elsa in
2 reviews Milton, ON
10/10

Dryer repair

Johnny was very responsive from the start. Once he arrived he assessed the problem then discussed cost. Throughout the process he showed us everything each step of the way.
I would highly recommend JC Repair for appliance service!

Approximate cost of services:
$580.00
Was this review helpful?
Company Response

Thank you so much Elsa for your great review! It was great working with you and Gary. Looking forward to building a great business relationship with you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about JC Appliance Repair Services Ltd.

For All Your Appliance Repair And Installation Needs...

We Service, Repair and Install All Brands and Models. Gas and Electric
24/7 Service And Very Affordable Prices!

Licensed✔ Insured✔Professional✔ Affordable✔

Electric/Gas Dryers
Washers
Fridges
Electric/Gas Stoves
Microwaves
Dishwashers
Range Hoods
Cooktops
Wall Ovens

Washer Not Spinning Or Not Starting?
Dryer Not Heating Or Making Noise?
Dishwasher Leaking Or Giving Error Codes?
Fridge Not Cooling Or Making Noise?
Microwave Is Giving You Trouble?
Stove Acting Up Or Not Heating?

We Are Professional, Very Affordable And Quick Technicians Available Around The Clock To Fix Your Appliance And Leave You With A Smile On Your Face :)
Satisfaction Guaranteed!
Text/Call Now To Get Your Appliance Back To Work!

CATEGORIES
Appliance Repair
SERVICES
Electric/Gas Dryers Washers Fridges Electric/Gas Stoves Microwaves Dishwashers Cooktops Wallovens Rangehoods
WEBSITE
https://jcappliancerepair.ca/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.