Total Care Moving

Moving & Storage
Toronto ON M5H 3R3
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Christien
Christien
1 review Toronto, ON
10/10

Quick and Careful move

The first thought that comes to mind is that I should have used them for the basement move in addition to the moving of the items from the storage unit. This would have saved so many body aches.

Storage unit was a full 10x10x9 unit. In discussing with Jenna, I provided a full inventory summary and it was determined that a 26ft truck with 3 guys would do the job. A estimate quote was given. Deposit paid and wait for the big day.

I get a confirmation call the day prior to confirm the arrival ETA of the moving truck.
Come move day, I get a call from the moving team that they are on their way to the storage. My car doesn't start and needs a boost. All I'm thinking is that I'm going to be late to meet up with the truck. Luckily they didn't have to wait too long as the storage unit is only 10 mins away. They find a spot to park their truck and we review how the items are currently stored inside the unit. All furniture is wrapped up. There was one dresser that had prior damage and it was shown to me before it was wrapped.

It was a quick pickup and hauling. I get a call from Jenna to review the expected final cost and to start the payment process.

This is a note to anyone not knowing this process. The move is halted halfway, usually at the destination and the movers will wait till the final payment is processed. Doing an Email Transfer will take longer and the movers will have to wait, debit is the easiest while credit card will have a processing fee added to the bill. And then depending on how much time they will added add or substract to the final bill.

Now back to the 2nd half of the move, the movers placed runners into the first floor and also up the stairs going into the master bedroom. At our indications, items were placed carefully throughout the house. wrappings and tapes were removed and a quick dehauling was completed.

A final check of the truck and exchange of pleasantries, our move day was successfully over. The 3 guys were great to have. We had the multi-linguistic guy who handled the logistics, the worldly traveller would make sure that items were packed carefully and then the quiet guy who worked hard and quick. The quiet guy even made sure that I didn't get to pick up stuff and to let them handle the workload.

Thanks Total Care Moving!

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Company Response

Thank you, Christien! We appreciate you going over your moving day and great experience. The guys work hard and are very experienced when it comes to local moves. We are thrilled that you had a great experience with Total Care Moving. Thank you for this 5 star review and for being our client. All the best -Total Care Moving