Aquatech Vancouver

Heating & Air Conditioning
Burnaby BC V3J 1B9
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Reviews for Aquatech Vancouver

Average customer rating:
9.7 10 (6 reviews)

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Victoria in Vancouver
Victoria in Vancouver
2 reviews Vancouver, BC
10/10

Knowledgeable, honest, and professional

After getting quotes from 8 other companies for a heat pump/mini-split system, we were feeling frustrated and demoralized by pushy sales tactics, ridiculously short labour warranties, lack of knowledge about government rebates, and overinflated quotes. Aquatech was the last company we reached out to, and we almost wrote them off due to how busy they were and the time it would take to get their quote. Thankfully my husband pointed out that busy was a good thing and to my surprise, Aquatech opened up their schedules in order to accommodate our timeline, which offered our first glimmer of hope.

During our initial meeting with Jonathan, it became clear that Aquatech knows what they're doing. From giving us a clear idea of how the lines would be run, to confirming outdoor unit placement per our specifications, Jonathan proved to be both professional and very technically knowledgeable. Unlike with a few other companies' sales associates, I never felt intimidated or pressured when speaking with him.

Although unable to beat our lowest quote, Aquatech was able to come close while also boasting a substantial labour warranty. Despite a snafu with the delayed availability of Mitsubishi equipment that we had originally been quoted for, Aquatech set us up with an even better Daikin system, while still adhering to our budget and timeline (May 2023). The install crew got the job done in 4 days, bringing in more team members as needed to ensure the schedule was kept to. Kudos to the lead, Yusaku, for being attentive to our concerns and questions every step of the way. We really enjoyed working with him, and the team seemed to have fun together despite the heat and complexity of the job.

Our Daikin system runs well and is super quiet, and the lines look great and so clean -- I honestly don't even notice them when I am in our yard, which was my biggest fear in moving forward with a ductless mini-split/heat pump install. We are very happy with Aquatech's work and would definitely use them again for any future HVAC needs that arise.

Approximate cost of services:
$45,000.00
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Company Response

Thanks so much for the feedback Victoria, glad Aquatech was able to meet your expectations!

John Swanson from Vancouver
John Swanson from Vancouver
2 reviews Vancouver, BC
10/10

Installation of American Standard heat pump

I researched Consumer Reports for the most reliable brands of heat pumps with highest customer satisfaction, and chose American Standard because they had a local installer in Vancouver BC.
Aquatech sized, quoted and installed an American Standard heat pump. They also took care of all the paperwork to apply for municipal, provincial and federal grants.
The work was done on time, on budget, with minimal impact on our life during the install. The tech crew (Arman, Arkan, and Manjinder) were professional, friendly, helpful and responsive to requests.
Altogether a good experience! I can recommend Aquatech to others considering a heat pump.

Approximate cost of services:
$25,250.00
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Company Response

Thanks for the feedback John, feel free to reach out to us at Aquatech if you need anything else.

matthewto89
matthewto89
0 reviews Burnaby, BC
10/10

New water heater

These guys were great. Needed a new water heater and they did not disappoint. Always worried about trying a new mechanic but the anxiety washed away as soon as I spoke with the manager on the phone. He assured me about the work, schedule and price and the boys that showed up went above and beyond on the installation. Great local business, already planning to do work with Aquatech again.

Approximate cost of services:
$2,000.00
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Private User
Private User
0 reviews Richmond, BC
10/10

Replace an old hot water tank

I went to Yelp and got quote from around 10 companies and AquaTech has the most reasonable price. Other companies were charging in the range up to $5000 for hot water tank replacement. Jonathan Kwon was able get the task done smoothly with no issues. There were no hidden cost. Highly recommended.

Approximate cost of services:
$1,410.00
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Company Response

Happy to have been of service with the hot water tank replacement.

Private User
Private User
1 review Richmond, BC
10/10

Fireplace service

My gas fireplace was not working and I required to get it checked and serviced.

I called Aquatech and Jonathan could give me an appointment right away. Jonathan arrived on time and did a thorough check. We found the service really great and Jonathan took his time to explain the issue in detail and shared some good technical information too. Really recommend Jonathan.

Approximate cost of services:
$150.00
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Company Response

Thanks for the feedback, good to hear you were happy with our work. Thanks again!

Private User
Private User
0 reviews Vancouver, BC

First Review

8/10

Sewer Extension

I called these guys up for a last minute job and they were there the next day. Very pro. On time, Quick quote and handled the permit and the inspection. I would use them again.

Approximate cost of services:
$1,575.00
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Company Response

Thanks for the great feedback. Glad we could be of assistance with the sewer extension. Happy to work with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aquatech Vancouver

Your personal HVAC technicians in the Lower Mainland and Fraser Valley. We're fully licensed Red Seal certified journeyman technicians with 18+years experience in Vancouver. Open to 24/hr emergency service calls! We'll take care of all your heating and cooling service issues, whether it's heat pumps, hot water tanks, or furnaces. Old renovations or new construction, residential or commercial, we're your one stop shop.

We're social here:
https://www.facebook.com/AquaTechVan/

CATEGORIES
Plumbing, Heating & Air Conditioning, Solar Panels, and Solar Water Heating
SERVICES
We service and install all Commercial & Residential Heating, Cooling, Plumbing and Drainage systems
WEBSITE
https://www.aquatechvancouver.ca/
PAYMENT METHOD
Credit Card, Cash, E-Transfers
LICENSES
Red Seal Certified Journeyman
MEMBERSHIPS
BBB Accredited
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. 5 Year Labour and Parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.