Chris provided timely and competitive estimate and began work within a couple of days of his scheduled time frame (delayed 3 days due to snow!). I like that he assessed my privacy screen to be in good condition and didn't try to up-sell me to replace it. He powered through my job until it was complete. There were a few wrinkles like the steps were rotten and needed replaced. He got the materials and secured the steps same day. He also drove to the decking supplier to grab the few boards they had left in stock to ensure he had sufficient to finish the work.
Unfortunately post-installation service was not as efficient as the initial job. Chris was to replace a board on the back deck that was cut a bit short and left a gap in the finish. Despite a few messages from me to him, I received no response. Then one of the boards came loose on the front steps. A few more messages to Chris, one of which he responded to but after a month and no fix, I got it fixed myself.
The big job at the beginning went very well. Too bad he was too busy to complete the work in its entirety.
- Approximate cost of services:
- Company Response
Thank you for the great review.
It was fantastic working with you and the doggo's, enjoy your truly maintenance free back yard now that the composite decking is complete.