Diamond H Contracting

Do not hire! Same story as others who posted here.
I hired Diamond H through Chris Haywood to build my deck and paid down payment on early July with the agreement it will be built by end of August.
It was never done. Not even started anything. I have to keep calling to know when they can start and Chris will say next week but next week comes and then same excuse.
I finally cancelled and requested refund mid-September and up to now I have not received my refund.
The excuse is that their office or the credit card company is slow in processing.