Blake arrived when he said he would to do an estimate, emailed the estimate and followed up with a phone call to make sure we received it. We asked him to produce proof of insurance and WSIB, which he emailed promptly. He said he could do the job the following week, which was a surprise, and he and his crew showed up on the day as promised! He and his crew worked very well, cleaned up the site each day and did a great job! We are very happy with the finished product. We highly recommend BNT Installations and wish that all contractors would follow his business practices! Thanks Blake!!