Pegasus Appliance Repair

Pegasus did a great job repairing my dryer. They responded quickly to my inquiries and took the time to answer all of my questions. It took a couple of minutes to diagnose the problem, which shows how knowledgeable their repair person is. My dryer was fixed quickly and has been working great ever since. There was a bit of a mess left behind, which I didn't expect, but that's a minor critique in a great overall experience. I would definitely recommend Pegasus for your appliance repair needs.

Arrived in time window provided, Dimitri was quick to diagnose the issue and got right to it once he offered me the quote for service and parts. He was in and out within 30 mins.

So appreciate the prompt, friendly and overall great service!

Will call them for any future repairs.

Fridge suddenly stopped working. Requested service from property stars on Monday and had a service tech out on Tuesday. Needed to order a part from BC. Took 6 days to come in but it was installed promptly.

This organization is not to be trusted. Overpaid for repairs, washing machine failed within 90 days and they would not return calls or respond. In addition, LG offers a one-time out of warranty repair option for $199 that they claimed they were not aware of. Would never recommend Pegasus to anyone! Unfortunate, in this day and age and competitive marketplace.

Dimitri was fantastic. Arrived well within the time given, and identified the problem very quickly. He explained everything he was doing and what he found out, so I feel more knowledgeable about my fridge... and why I'm better off buying a new one than getting this repair. Then, since we had paid for the call, he offered to check out our other appliances if we wanted. Definitely recommend!

we used Pegasus a couple of time and it’s always a great experience. Honest and discreet when working at home. He would tell us when there is a part needed and how much it could cost before getting it.

Pegasus responded to the service request very quickly - within an hour of my initial request for service on HomeStars. the Technician Dmitry was very quick to come in. Dmitry has sent a number of text messages before coming in advising of his departure and progress to ensure that we were at home and ready for him. The part that needed a replacement was not available but Dmitry was able to purchase it the next day (Saturday!) and quickly install it the same day. Our fridge is 10+ years old but we are in no rush to replace it with a more contemporary 'disposable' model. Thanks to Dmitry and Pegasus ou fridge is running properly again

I had this company service my washer and they did a good job but when they came for my first service call they said if I had them do the repairs that they would not charge me for my initial service call of $79. They did the repair and weeks later when my Visa bill came in we noticed that they DID charge for the initial service. Sounds complicated but clever of them how they snuck it in the bill in a way you would hardly notice. Read your final bill entirely even if it is on a mobile phone not paper and check your TOTAL amount not your BALANCE amount.

The serviceman was very polite and work was done quickly and efficiently.
I would call Pegasus again.

Rude Technician
Showed up the last minutes of the 4 hour window.
He had a condescending attitude towards anyone who attempts the DIY from YouTube videos.
When I asked questions he became rude and said do you want to fix it yourself?
He was very unprofessional!!
I would never use this company again