I was in a critical situation with the sale of my condo on the line. I called virtually every Marble specialist in the GTA to address damaged Italian Marble, none of which could get the job done. Then, I get a call back from Michael, who saw that I called on his caller ID. I explained the situation and the criticality of it. He listened patiently while offering valuable feedback and a free onsite assessment and quotation. We met on site the next day, and he began the painstaking work right away. Michael completed the job in record time. The next day, when I came to inspect, I noticed a small (what I perceived to be) imperfection. I called Michael, who dropped what he was doing in his leisure time to come and address the situation, which he did within the hour. Marble Guys, and specifically Michael, was diligent, detail-oriented, professional, very fairly priced, and an all-round pleasure to deal with. Highly recommend, 5 STARS!!!