I reached out to many places for a quote and it seemed like ages to get even a simple reply, or to even get them to see the work that needs to be done to provide a quote. Some companies were asking for photos to give an estimate but I do not think that the way to go in such situation as it would be quite misleading and I believe would not reflect the actual scope of the work required. I don't want surprises in the cost or "I thought it looked like this but it's now much bigger than I thought" issues on the day of the job.
But Chris responded quite promptly and also scheduled a visit almost immediately to scope out the work that needed to be done.
What I appreciated about Chris's approach during that visit was that from the get go he gave me the confidence that he was a guy to be trusted with the job. It felt like he knew the tree, which branch needed to go vs was to remain, pros and cons of various approaches and the price for the job. All of this was done in probably 10 mins tops. It was a clear-cut, no frills approaching and I absolutely valued that. He immediately sent me a electronic quote with the details discussed.
On the day of the job, Chris and his buddy were on time, just went straight to the job (to much fanfare and curiosity in the neighborhood to say the least), finished the job much sooner than anticipated and there was not a single trace of even a twig or leaf present on the lawn and to be honest I couldn't figure out which branches were pruned/trimmed/cutoff. It felt like the tree always was as it was when the job was done and I think that says a lot about the calibre of their work. After the payment I immediately got my receipt electronically and the entire process was just seamless.
I absolutely recommend Chris and Higher Place. Please remain this way and I'm sure you will continue to grow for years to come! Glad I found you!
- Company Response
Thanks for taking the time to write such an outstanding review, Parthi! Thank you for the kind words as well. I'm glad you were happy with everything.
Thanks for choosing Higher Place Tree Care!