Polaron

Renewable Energy
Offices to serve you in Alberta. Nova Scotia, Ontario and PEI AB
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Reviews for Polaron

Average customer rating:
9.5 10 (30 reviews)

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Frank in Scarborough
Frank in Scarborough
1 review Toronto, ON
10/10

Installation

They provided exactly what we were looking for, we highly recommend them, especially with their financing option. Their easy to use web application shows minute by minute what’s happening. I can see today’s energy is 16.9 kWh for example, and each PV module has been working well. It is really interesting even to see the changes in the weather throughout the year on it.

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Company Response

That monitoring unit will also help us troubleshoot and see issues regarding your system as well. It is an amazing tool and glad to see you are using it to its potential.

jeff
jeff
1 review Mount Stewart, PE
10/10

Solar

Found them online and they were very quick to reply when I sent in my questions. I went with their finance option and so far so good. I've had the panels installed now for a few weeks so it hasn't been too long, but I haven't had any problems. Everyone I talked to on their team was also very pleasant and professional. Happy I went solar.

1 of 1 people found this review helpful.
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Company Response

Hey Jeff,
Thank you for taking the time to give your experience.

Sienna.golbert
Sienna.golbert
1 review Stratford, PE
10/10

Wonderful Service

I really appreciate Polaron’s dedication to their customers. I’ve had my panels for a couple of years now and this year we found lower production from several of our panels that turned out to be sensitive inverters that detected grids instability that triggered some protection. They helped me remotely access and change the parameters and my inverters are working fine now and producing normal numbers. Nice to see I can rely on them to help maintain my panels even after all this time since the installation.

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Company Response

Great to hear. We are able to help remotely check on systems and assist in this way.

roypeterson1
roypeterson1
0 reviews Aylesford, NS
10/10

Solar power

10 days in with a 10 kw system and I love it. We only used 146 kw from the grid and provided our power during the days plus sent out about 400kw to the grid for storage. Days are getting shorter and some cloudy but still love the output. Great professional company to deal with the hole way through, along with friendly to talk along with informative. We would very highly recommend Polaron Solar Energy. Monthly is $160.44 over 12 years. Pretty well pays for itself. :-)

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Company Response

Thank you for your review!

Hannah
Hannah
1 review Eureka, NS
10/10

Great Company

Very happy with our solar panels and the savings they provide us. It was a pleasant surprise to see them overproduce electricity every month but we definitely love the extra money in our pockets. Highly recommend installing solar panels and going with this company. They offered us a nice plan and were great to work with!

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Company Response

That is great to hear. Our projections are based on historical weather and the positioning of your solar system on the roof. There will be years where the system potentially over produces and some where it will fall short. Overall we try to be as accurate as possible, but the weather can be quite unpredictable :).
It is great to hear though, you had a strong year of production!

Liam
Liam
0 reviews Smiths Cove, NS
10/10

Solar Panel Installation

We’ve had a solar panel system from Polaron for several months now and we still love it. We were initially worried about using their web application to monitor our panels. Neither I or my wife are very tech-savvy people, but everything is super easy to use and navigate and makes the experience of owning solar panels much more gratifying.

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Company Response

That is great to hear. If you ever get confused with the monitoring unit, you can always reach out. It can sometimes be overwhelming but all the information on that unit is helpful. It is also fun to compare production between the different types of weather we experience

Margo
Margo
1 review Summerside, PE
10/10

Solar Panel

Polaron is very easy to work with and the panels we have now have been working great so far. We were a little overwhelmed at first with all the forms and applications, but they took care of everything for us which made the whole process very easy. There were a couple of hitches when covid hit but they would reach out whenever there were delays and I liked how responsive they were when I had concerns. Overall a very good experience working with them.

2 of 2 people found this review helpful.
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Company Response

Thank you! You were very helpful in the process as well, and appreciate your willingness to communicate with us.

G
G
1 review Barrie, ON
10/10

Solar install

The company was great to work with and was very helpful with recommending the best setup for my needs, but they were also willing to listen to my requests. They came out and performed the site survey which was very thorough. I talked with the team that day about having more panels facing the front of the house, and they helped me get everything set up the way I wanted it. I’m really happy with the product. The customer service and attitude of the team went above and beyond.

3 of 3 people found this review helpful.
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Company Response

Thank you for the kind words. We do our best to accommodate unique situations as best as we can, but we are always mindful of the safety and policies involved with the installation. We are glad that we were able to help and make it a great experience.

bcc
bcc
0 reviews Charlottetown, PE
10/10

Easy prompt and very courteous

Panels were installed by sunly. Team was informative and courteous. Check-ins before each step of the project kept us informed on what to expect and when. Very pleased with our system.

1 of 1 people found this review helpful.
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Company Response

Thank you. We will pass off the message to our team. We are pleased that the communication and installation went smoothly. Enjoy!

janjames66
janjames66
0 reviews Lower Sackville, NS
8/10

Polaron Solar

Researched several companies and chose this one. They were friendly, informative and helpful. All the technicians were skilled and knew what to do, explaining their tasks in the process. This is not a quick process so be patient. I went through the solar program and paid about $500 up front and have a 0% interest rate for the length of the loan. There was a mix up which with one phone call was quickly rectified. NSP was probably the longest wait but Covid had a lot to do with that. I am happy with NSP bill !!!

2 of 2 people found this review helpful.
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Company Response

Thank you for your review. We appreciate your patience during your installation process and your understanding of what it takes to get solar on the roof. We are happy to provide our unique financing option, and happy you are finally happy with that power bill :).

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Polaron

Having launched in 2013, and since weathered numerous provincial policy and regulatory changes that have threatened the industry, Polaron has endured as the largest residential solar company in Canada—with over 3,500 installs across the nation.

Operating locally in British Columbia, Alberta, Ontario, Nova Scotia, and PEI, we offer all-inclusive packages that include design, financial planning, installation, and professional maintenance.

Our dedicated team works tirelessly to ensure that each step of the process gets completed with care and precision. You get the best quality solar panel system as well as maximum savings, thanks to our innovative program that makes solar more affordable than ever.

CATEGORIES
Renewable Energy, Solar Panels, and Solar Water Heating
PRODUCTS
Solar Power Systems
SERVICES
Renewable Energy Solar Energy
SPECIALITIES
Unique Affordable Solar
WEBSITE
https://polaronsolar.com/
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash, Cheque and e-transfer. Financing Available.
LICENSES
CANREA, Efficiency Network, Solar Installers Canada, AP Systems Installer Canada
MEMBERSHIPS
Solar Homes Approved Installer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. 2 Years on Labour. 25 years Performance on Solar Panels. 20 Years on Micro-Inverter.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.