The Clean Clique

Used the service for first time. Will never use them again. The staff showed up late due to the subway. When they were leaving I did a walk through of the property and noticed many things that were not done. I noted that the supervisor actually didn't offer to take me through their work to ensure I was happy which I would have expected as I was a first time customer with a potential long term contract.

The things that I noticed that were not done
- mudroom was not cleaned. They claimed they didn't know it was there even though it was right off the kitchen with a glass door. They had to walk through it to take the garbage out back so they could not have known it was not there
- the master bed was not made properly the pillows were just thrown haphazardly on the bed in all directions and were not aligned. The sheets were all askewed and not tucked in. The duvet was just thrown on the bed so was long on one side and short on the other
- the in shower shelves had not been washed as the bottles were all over the place
- the fire grate had not been moved so there was dust and dirt behind it whereas the rest of the living room had been mopped and swept

These are just a few of the things that were missed. When I spoke to Shannon. Her response was that they didn't have enough time which considering they were late to start is a poor excuse. When we originally agreed the job there was no time frame for how long it would take and I did state that it would be a deep clean. Time or lack of it is not an excuse for sloppy work, I would have preferred to not have it done at all or come back when they could do it properly. It is frustrating as I also expected a better response rather than blaming me for their lack of time to do and manage the also would have expected to be walked through after they had completed everything to have the supervisor explain why areas were missed. I am still finding areas that have been missed even now. In future I would prefer to walk through and meet the service beforehand to ensure we are on the same page instead of being frustrated and disappointed. I will now be looking for different cleaners and be more diligent about what they can do project.

I have used the Clean Clique for several years and love how Shannon runs her business. She ensures the team is well-trained and paid a reasonable wage with benefits. I also love that they bring all their supplies and do not use toxic chemicals. The staff are friendly and do a thorough job. Highly recommend the Clean Clique if you want to support a local business that does an great job!

I have been with the Clean Clique for more than 10 years. I have always been satisfied with the cleaning. The house looks great, Shannon's crew uses eco-friendly products, attention to detail is excellent, and the crew is always friendly, professional and punctual. I really like how much Shannon invests in her people and how she treats them well and with respect. I recommend the Clean Clique without hesitation!

We've been using Clean Clique for several years and we've always been very happy with the service. We've had a few different cleaners and they've all been very reliable, punctual, trustworthy and did a great job cleaning our home. They are environmentally friendly and the company treats its staff very well. I highly recommend them.

I've been part of the Clique for over 10 years. Quality service, great cleaning, friendly well-trained staff, my home has never looked better than when the Clean Clique has been by - highly recommend for your cleaning needs!
The owner Shannon also treats her staff extremely well - good pay, good training, sick days and more - a very respectful environment and it shows.

Clean Clique has been servicing our facilities for over 5 years now and they have always provided professional and consistent services. We love that they use environmentally friendly products that smell so good! They focus heavily on the small details. We appreciate their work and will continue to use their services for many years to come!