One Stop Bath

Bathroom Renovation
ON L0H 1J0
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81%

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Reviews for One Stop Bath

Average customer rating:
8.6 10 (16 reviews)

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Madanou
Madanou
1 review Whitby, ON
10/10

Beautiful On suite Shower renovation

I hired One Stop Bath to upgrade my on suite shower. They took a little longer. Because they had to do extra unexpected work. The installer took his time to make sure the work is done right. Good job guys !! I love my new shower <3

Approximate cost of services:
$11,500.00
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Company Response

Thank you Madanou for allowing us to complete you Shower Renovation. It was a pleasure working for you and thank you for the positive comment.

May
May
1 review Guelph, ON
10/10

Excellent services and fast turnaround time

I grandma had trouble entering her bathub. I called One Stop Bath to complete the job. They did everything in 3 days. The work look really nice ans price is Ok compare to the industry. I do recommend them

Approximate cost of services:
$10,500.00
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Laura in Oshawa
Laura in Oshawa
7 reviews Oshawa, ON
0/10

Terrible work and customer service

UPDATE: the company contacted me after I posted this review to see what they could do to make the situation better. I suggested they could come and redo the mistakes. They informed that wouldn't be possible because its been more than 6 months since the job was done (it was completed in June of 2023). They offered to install a new fan and provide a $350 rebate. I accepted the offer and they immediately asked me to remove this review. I refused, as that is the exact opposite of the purpose of HomeStars.
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ORIGINAL REVIEW: A truly awful experience. I had high hopes as the promises made during the sales pitch seemed so great. I was promised 100% complete satisfaction and a lifetime guarantee. The job was to replace the bathtub, flooring, install an exhaust fan, vanity and pot lights, and paint. The job was to take 6 - 8 days to complete. In the end, it took a month and the whole process was frustrating.
The team that came in clearly had no certifications or professional experience. Caulking looked like it was done by a child, cracked paneling was tile installed in the tub surround, there was no proper waterproofing installed (including a wood quarter round at the base of the tub), paint was applied so thick it had drips and roller marks, patching and sanding of walls was terrible, electrical work was questionable to say the least (an "extra" wire seemed to have appeared and they couldn't figure out what it did), and the fan was damaged during installation.
My complaints about the workmanship were met with "we will fix it", only to have the same crew come in and redo the same mistakes. They denied damaging the fan and said it was the normal sound of the fan (which was brand new out of the box, 2 soanes, and when turned on rattled like it was 30 years old). When asked about certifications with respect to electrical etc., I received no response.
I was automatically charged the full amount of the completed job before the it was done. They sent a "fixer" after about a week of no response to my question of when the bathroom would finally be completed. The fixer did the best he could but the end result was still terrible but at that point I felt defeated and did not want these people in my home anymore and did not want to have to deal with anyone at One Stop Bath.
I would caution anyone considering using them on a project.

Approximate cost of services:
$13,500.00
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Company Response

Hello Laura, we are sorry to hear about your experiences. We do have a new management in place. We understand, we did you're bathroom renovation last year in 2023. Could you please give us a phone call at 647-507-0758 so we can discuss more about your experiences.

Karen
Karen
1 review , ON
8/10

Bathroom Reno

Fix required to bath tub caulking. Came today and did an amazing job!!
Ver pleased with the results.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for the comment and the rating.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Bathtub Replacement

Our old bathtub had a liner and the liner was coming off and water was accumulating between the liner and the old tub. The One Stop bath rep explained the options and scheduled the job promptly and a very reasonable price. The work took a little longer than expected but was done professionally by the contractor on site.

Approximate cost of services:
$5,100.00
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Company Response

Thank you for your business cooperation. We welcome referrals.

-One Stop Bath-

Private User
Private User
Private User reviews Pickering, ON
10/10

Full Bathroom Reno

I did a full renovation on my master bathroom. The job turned out Amazing way past what I imagined. The crew was so patient and helpful. The washrooms took less time to complete then scheduled. I would highly reccomend them to anyone looking to do any renovations

Approximate cost of services:
$20,000.00
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Company Response

Thank you very much for your trust and business with us. It was a pleasure working with you to complete your bathroom renovation.

- One Stop Bath 647-507-0758 -

Private User
Private User
Private User reviews , ON
10/10

Bathroom Renovation

We moved into a house with a very very old bathroom. After going through several different companies we decided on One Stop Bath.
The work was done quickly and efficiently and our installer (CK) was excellent to work with.
We are very pleased with the results especially the bathtub surround.

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for your trust and business with us. We appreciate your comment.

- One Stop Bath 647-507-0758 -

Russ Deneau from Brantford
Russ Deneau from Brantford
0 reviews Toronto, ON
10/10

Tub to shower conversion.

The worker showed up on time and finished the job within four business days. Provided a lifetime guarantee and made sure I was happy with everything that they did.

Approximate cost of services:
$8,500.00
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Company Response

Thank you very much Russ for your trust and business with us. We appreciate your comment.

One Stop Bath 647-507-0758T

Jennie B
Jennie B
0 reviews Mississauga, ON
10/10

Bathroom Reno

The team at One Stop Bath did a fantastic job. They were very friendly, professional and reliable. The workmanship was flawless and the price was the best of 3 quotes I had received. The project started and ended in time. I loved working with these guys. I would definitely use them again and will always recommend them to those I know.
Thanks so much for my new bathroom

Approximate cost of services:
$2,500.00
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Company Response

thank you for your business and cooperation. we welcome referrals.

- One Stop Bath -

Private User
Private User
0 reviews Oshawa, ON
10/10

Bathroom

One stop bath is a company that stands behind their products and workmanship their installers and friendly and great at their jobs.my washroom look better than I imagined thanks one stop bath.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for your trust and business with us.

One Stop Bath - 647-507-0758

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about One Stop Bath

We are a BATHROOM renovation company. We can add fashion and function to your bathroom experience! CONTACT us for a FREE no-obligation estimate.
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