Mud Monkeys Waterproofing

Waterproofing
Toronto ON M4G 1Y9
Write a Review
Write a Review


HomeStars
Waterproofing
Mud Monkeys Waterproofing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mud Monkeys Waterproofing

Average customer rating:
9.9 10 (321 reviews)

Sort by

chris.hebb in Toronto
chris.hebb in Toronto
1 review Old Toronto, ON
10/10

Underpinning job

Very professional. Darby and team did a great job and got us great nasement height. It was a very tough job as access was difficult but these guys are very good and creative. Thanks.

Approximate cost of services:
$70,000.00
Was this review helpful?
Company Response

Thanks so much Chris.
Glad you are happy with the work we provided.
Take care

Danielle Nicholas Bryk
Danielle Nicholas Bryk
5 reviews Old Toronto, ON
10/10

Waterproofing

We had major water issues in our new home. The basement was flooding regularly and we learned that we were built above a small brook. We waterproofed the interior and exterior and added a sump pump. Darby and the crew were the best. They were professional, quick, clean and we never had an issue again (its been 10 years). I have since trusted them with clients and even my own parents house. I highly recommend them to anyone who is having water issues, foundation issues or wants to underpin their home.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

We really appreciate your kind words Danielle.
It's always nice getting calls and hearing you were the one that referred us. It always goes a long way.
It's also how we get the majority of our work, from amazing customers like yourself.
After over 30 years in the business we've built up an amazing reputation in many communities around the city.
Take care!

Lorraine in Toronto
Lorraine in Toronto
0 reviews Scarborough, ON
10/10

Interior basement waterproofing

Darby and his crew spent the past 8 days completing an interior waterproofing of our basement, and I can't recommend this company enough. Darby kept me fully updated on progress, and answered all of my (sometimes silly) questions every step of the way. His crew was fantastic; on time and hard working, and they cleaned up after themselves, which is no small feat when working with gravel and concrete dust. Our job had some "tricky spots", yet no corners were cut, and they stayed true to their word that they would find a way to get the job done properly. Ten out of ten stars.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Wow Lorraine, thanks so much for the amazing review.
We really appreciate it.
We are so pleased you're happy with your interior waterproofing system that carries a 20 year transferable warranty.
Take care.

Alejandro in Toronto
Alejandro in Toronto
2 reviews Toronto, ON
10/10

Basement underpinning

We are really happy with the work done by Darby and his crew (Mitch, Andy, Nick and the young ones) in our basement. They were able to solve all the unpredicted issues that came up. The work was done within the timeline they gave to us, and they worked hard every day. They were always very friendly. We highly recommend them!

Approximate cost of services:
$60,000.00
Was this review helpful?
Company Response

Thanks for your kind words Alejandro.
Always appreciated and we are glad you were happy with the finished product. Enjoy your new lowered dry basement.
Take care

Dylan in Toronto
Dylan in Toronto
0 reviews Toronto, ON
10/10

Underpinning, Extension Excavation, Waterproofing

The Mud Monkeys are the best. Staffed with a wonderful crew and filled with can do culture, there is nothing they cannot do. There isn't a better underpinning company.

I needed everything done to my basement: underpinning, an extension, and waterproofing. My extension had to be hand dug because I only had front access and other underpinners refused to look at the work. Mud Monkeys came along and said - "it is all dirt" - "digging is digging" - and agreed to the work. The key things that made them so great: adorable, ahead of schedule, worked every day even outside in -18 temperatures, and most importantly they were great at communicating with about the work and helped to to ensure the job got done right.

Seriously - you cannot find a better underpinner than Mud Monkeys and if you have to wait - do! You will not regret it!

Approximate cost of services:
$100,000.00
Was this review helpful?
Company Response

Thanks so much for your amazing review Dylan.
It's greatly appreciate and you were a pleasure to work for. We are glad you are happy with the final product!
Good luck with the finishing.

benp in Toronto
benp in Toronto
2 reviews Toronto, ON
10/10

Interior waterproofing

We had a small but tricky job with a leak behind our furnace and hot water tank. I had lined up an HVAC company to move the tank so the work could proceed, but the day of, Nick and his crew managed to squeeze behind the tank to get it done. Saved me time, money and the headache of not having hot water. Everyone I dealt with was friendly and knowledgable. Happy to have a dry basement again.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thanks for the great review Ben and always glad to help where we can. It was tough and tight but happy we were able to save you the hassle with the added costs of the HVAC.
Take care.

jenniferwortzman3
jenniferwortzman3
5 reviews Toronto, ON
10/10

Basement Leak

Fantastic company. They were a pleasure to work with, their price was reasonable, they showed up on time and completed the job in the time they said they would. I would highly recommend them.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thanks for taking the time to write your review Jennifer.
Glad we could coordinate everything with you to get the job done in time for your metal planters to be installed.
Take care

Bryson Winchester from Old Toronto
Bryson Winchester from Old Toronto
4 reviews Toronto, ON
10/10

Top knotch service with a smile

I saw mold in my basement and freaked out. Neighbors told me to call the Mud Monkeys and I was so glad I did. Nick visited and gave us reassurance and a quote we agreed on. He told us they were booked out for a bit so they couldn't get to us for a while (a sign of a good business IMHO.) Two weeks before our expected start they emailed and said they could start a week early if we wanted. They worked hard and professionally throughout the week and even went above and beyond in a couple occasions. I can't recommend them enough for your needs.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thanks so much Bryson it was a pleasure working for you. Glad we were able to solve your water issues and work around the issues the arose while doing the work.
Take care

Mark
Mark
2 reviews Toronto, ON
10/10

Very professional, excellent work, and affordable

We needed to waterproof the north basement wall of our old Toronto home. They came in promptly to assess and provide a quote, gave us several options, and answered all our questions.

They were able to come in 2 weeks later, and it only took a couple of days for them to finish everything. They are clearly experienced professionals, and knew exactly what they were doing, They answered all of my questions as they went along, and we are very happy with the work done.
They worked hand-in-hand with our plumber to get everything done as fast and efficiently as possible. Best of all the price was excellent.

They also walked us through everything we needed to get all of the City of Toronto rebates and programs we were entitled to with this work, which also saved us some money.

I would absolutely recommend them to everyone, they are a great company to work with.

Approximate cost of services:
$3,600.00
Was this review helpful?
Company Response

Thanks for the review Mark.
It's always nice when a job runs as smooth as yours did.
When you've been doing this as long as we have, there's not much we haven't seen. Which makes the process go very well.
Take care.

Jenn
Jenn
1 review Toronto, ON
10/10

Fantastic job - waterproofing our basement from the inside

Mud Monkeys was professional, efficient, courteous and well priced. The team at Mud Monkeys were a pleasure to work with. I appreciated how professional they were. They delivered on their promise, were friendly, worked quickly and very respectful and tidy when it came to working in our basement. I recommend them.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Jenn.
We appreciate how accommodating you and your family were. We glad glad you were pleased with the finish product and could get your basement back in order before your family arrived.
Take care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mud Monkeys Waterproofing

WATERPROOFING

Tired of mopping the water in your basement? Does your basement smell of mould and mildew? Is your foundation wall retaining water slowly and deteriorating? If the answer is yes to any of these questions, then the following will describe the reasons why, and how, to eliminate the problem. The cause of your basement's musty smell is because your foundation wall is retaining water, be it in the hollow block cavities or trapped behind the double brick or stone wall, as well as the water that is absorbed by the block, brick and stone. This combination causes the wall to produce mould, mildew and epharecense. The water trapped in the wall slowly deteriorates the wall, starting at the bottom.The water that makes its way into the basement through the wall and seems to cause us the most grief may not be the most concerning problem. The same problem will not occur with a solid poured concrete wall. The reason being you will find a defined crack in the solid wall that allows all the water to enter in, without retaining little, or any water.Regardless of which type of foundation you have, it can become watertight, mould and mildew-free by sealing your foundation from the OUTSIDE. With solid poured concrete foundations, you can inject the crack from the inside and the elements stay out.You must expose your foundation wall from grade level to 6" below the top of the footing. Then you must clean the wall thoroughly, exposing the deteriorated areas and cleaning all the dust and dirt from the wall. Then, restore any cracks or loose mortar joints with hydrolic cement. Cement coat the wall,Tar and install 6mm poly plastic on top. Once the wall is treated, install a 4" continuous weeping tile covered with 6 inches of 3/4" stone. Then back-fill the earth compacting at every foot. At grade level slope the earth, concrete, interlocking etc. away from the house.This method never fails. I have used this system over 13 years without fail. I have the references for you to refer to. We also have a photo album to take you step by step through the procedure.So, stop mopping! Relieve your allergies from mold and mildew and restore your foundation. When you do decide to restore your foundation do it the right way - from the outside. Remember, 40% of all my work is fixing other people's attempt to stop the water.

CATEGORIES
Waterproofing
SERVICES
Interior/Exterior Waterproofing, Benching, Underpinning, Concrete Floors
WEBSITE
https://mudmonkeysinc.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
We now accept debit and credit (Visa, MasterCard, American Express), as well as cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
We will gladly send our customers a copy of our liability insurance at their request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will gladly send our customers a copy of our WSIB clearance certificate at their request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All waterproofing work completed by Mud Monkey's Inc. carries a 20 year transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.