E.W. Smith Roofing

Roofing
Toronto ON M4M 3L1
Write a Review
Write a Review

HomeStars
Roofing
E.W. Smith Roofing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for E.W. Smith Roofing

Average customer rating:
9.1 10 (46 reviews)

Sort by

JTan  in Old Toronto
JTan in Old Toronto
1 review Toronto, ON
10/10

Evidence of small leak

I know Earl from many years ago when he finally was the only roofer I found to fix a flat roof and flat skylight. I had problems for many years with other roofers. At my new house, I called him again for help. He made a careful inspection and recommended an adjustment with the roof and how rain could potentially be blowing in. He was honest and said this could do the job instead of a major repair or replacement and it did the job. I’ve been here for 8 years now and that was about 6 years ago. Thank you Earl! I would recommend you and your company to all my good friends!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thanks Josephine . I am glad it worked out so well.
You are a great client to work for.
Earl

Roger in Toronto
Roger in Toronto
3 reviews Toronto, ON
10/10

Roof reshingling and metal replacement

In early April we were in a difficult spot - our roof job was halted with cold weather and when warm days returned in March leaks appeared in our ceilings. When we got no response we terminated the contractor and called E.W. Smith Roofing - a team came promptly, inspected the roof and identified the causes of the leaks as well as other problems with the previous work. Both supervisor and crew worked through cool weather in April to complete the job rapidly with explanations of the work and regular billings throughout. We regret that we did not engage E.W. Smith Roofing to start our roof job but we are grateful that this firm responded to fix the leaks and complete the job properly.

Approximate cost of services:
$27,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review. It was a pleasure to work with you and to get the roof fixed up and finished properly.
I've been very busy since fixing you up. My crew and I really appreciated your kindness with the morning coffees and often cookies too!

Kevin in The Beaches, Toronto
Kevin in The Beaches, Toronto
14 reviews Toronto, ON
10/10

Shingle repair and roof inspection

Earl responded to my service request promptly on a Sunday evening, and he and his team were out Monday AM to address our issues.

They were kind, courteous, and explained in detail the results of their roof inspection, and fixed the fallen and loose shingles that needed immediate attention.

I would happily refer friends and family to Earl and his team for their roofing needs in the future.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thanks Kevin. I appreciate your kind remarks to let others know of skill and care we take for every job. It is a pleasure to have worked for you. Earl

Richard in Toronto
Richard in Toronto
1 review Toronto, ON
10/10

Excellent Quality Work

The roof installed by Earl and his crew looks great. It has worked perfectly in the rain unlike the old one. The railing was put back in place and is super solid. You would never know that it had been removed.

Thanks for the great work - on this latest section as well as the main roof and skylight that was installed a year or so ago. If I had another roof to update I would hire Earl and his company again without hesitation.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thanks Richard. Sorry I took so long. But it was a pleasure
To do work for you, and to do a good job!
Earl

donnie in Toronto
donnie in Toronto
4 reviews Toronto, ON
10/10

I would not use any other roofer

Recently EW Smith Roofing did a small patching job for me, but I have employed them for complete roof rebuilds as well. This is a family company that really cares about their work. Skilled, reliable, reasonably priced and honest. I highly recommend this firm.

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Thanks Donnie for your wonderful review. Very much appreciated. I want to continue to give good quality work
And assessments for all who want to be my clients

maryke.roest
maryke.roest
1 review Toronto, ON
10/10

new roof

We are very satisfied with the work done by E.W. Smith Roofing. The company's working crew was professional. They were quite capable of putting a replacement roof on a very steep three storey home and a small flat roof.

Approximate cost of services:
$11.00
Was this review helpful?
Douglas Lister in Toronto
Douglas Lister in Toronto
1 review Toronto, ON
10/10

Re-Shingle roof

First used E.W. Smith to put a new roof over my front porch. Did an excellent job at a reasonable price.The 2nd job was re-shingling my Peak roof. There was more damage than first thought, but it only cost an additional 580.00 but the job was professionally done and they cleaned up the job site as well.

Approximate cost of services:
$5,600.00
Was this review helpful?
Company Response

We take care of our clients. We want to give both excellent
Service and work.

Private User
Private User
Private User reviews Toronto, ON
4/10

Searching for a leak

About a quarter of the roof needed to be repaired and shingled but apparently the leak was not a roofing problem. The date to start work was changed two times the night before and the amount of shingle required was underestimated so another day was required. The men doing the work were pleasant and knowledgeable but I was not happy with the price I was charged and the fact that the problem did not get resolved.

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

The section of roof needed to be done. It was essential to know that no water was coming through the shingles Shingles badly deteriorated. One of the men stepped on a roof board and foot went through. The board was fixed. The price was fair and the fact we needed additional shingles if correctly calculated at the beginning that would have added another few hundred to the cost. But was not.
The customer is correct in that we were not able to fix her bathroom exhaust vent problem from a previous contractor who installed it,!as it will need a mason to fix and I mistakenly thought there was access from the roof.
40.00 for wood replacement and another 60.00 (cost of roof exhaust vent)were taken off the bill .

Lynn in Toronto
Lynn in Toronto
6 reviews Toronto, ON
6/10

Fixed The Roof

I had a leak in my ceiling.
Earl, of E.W. Smith the owner, came over and after inspecting the roof told me it was in reasonable shape. He felt I could get a few more years out of it. They fixed the roof by replacing a vent, flashings and nailing
down loose tiles. I still have loose tiles coming off two years later but at least no leaks.

Review has 1 previous version
Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you. I do care about every job we do. Certainly to be honest with my inspection always.

Peter A
Peter A
11 reviews Toronto, ON
10/10

Great service

I called the big name companies at first because I 'thought' they must be the best. They didn't even bother to return my call because my small repair was a waste of their time. That's just rude and terrible customer service.

I saw E.W. Smith's company van on my street and called them. I received a reply call very promptly and they completed the task that very day! They provided fantastic customer service and their price was very reasonable. No question they will have my business going forward when I need a larger job completed.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

We were very happy to give Peter such swift service.
Our clients are important to us.
Thank you
Earl Smith
E W Smith Roofing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about E.W. Smith Roofing

Earl W. Smith has been roofing for over 32 years, and established E.W. Smith Roofing in 1979 as a sole proprietorship. As the company expanded, Earl took on a partner - Raymond Mallet, who has over 20 years of roofing experience.

The goal at E. W. Smith Roofing is to provide roofing that is high quality and affordable, but with emphasis on making sure that the job is done right with the best customer service possible.

Services:

Shingles: Asphalt, Cedar, Slate
Flat Roofing: Modified bitman, Built up roofing/BUR/Tar & Gravel/Four Ply.

Eavestrough work: Aluminum, Galvanized steel, Copper, Soffit and Fascia

Chimney work

Skylights

Repairs: Emergency repairs, Small repairs to all types of roofs, Eaves cleaning, Leaf guards, De-icing cables, Snow & ice removal from roofs, Snow guards, Down pipe relocating/repair, Caulking, Animal damage, Chimney Screens, Tuckpointing, Small chimney repairs, Flashings, Vents, Leaky skylights, Garage roofs, Porch roofs, Cabana roofs, Temporary repairs

CATEGORIES
Roofing
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
0
PAYMENT METHOD
We accept all major credit cards, including: Visa, Master Card and American Express.
LICENSES
Metro License B1230
MEMBERSHIPS
Winner of the Consumers Choice Award: 2007-2010
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Guarantee provided
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.