I had a new door installed. Its about $4000.
Called in TMC to reinstall the door sensor. Instead of drilling a straight hole, the installer drills a hole going to the bottom of the door. So now the beautiful door has a big chunk missing. Called the service manager (Derek). Let's see what happens.
- Approximate cost of services:
- $130.00
- Company Response
After reviewing your case Norbert it is clear that we sent our technician Carl to your home to provide you with a full repair which end result was approved by you. I trust all is in order for you and I can see you have remained a customer. Thank you for your patience and for allowing us to remedy this situation on your behalf. Should you have any questions or would like to discuss your situation further I will be happy to speak with you. Mirella, Sales Manager 1-866-247-4999 Ext. 2235 or mirella@themonitoringcenter.com.