I contacted Canada Custom Shutters after reading reviews of their services online. After placing my initial call I received a response from their sales representative, Harvey, within a few hours and he was at my home the next day to discuss options and take measurements. I have a few idiosyncrasies with the windows in my condo and Harvey had some great suggestions on how to work around them. He took the measurements quickly and my custom order was placed.
The installation itself took about 4-5 hours. A few days after it was complete I noticed there was a small section on my patio door that didn’t completely match my windows. I contacted them (thank you Samantha) and immediately arrangements were made for it to be corrected. Working within my schedule, Mark, one of the co-owners, actually came to my home at 7 pm at night in order to fix the issue!
My overall experience with the entire team was great and I’ve already recommended them to a friend. I couldn’t be happier with the look and feel it’s created in my home.