Friday January 14, in the northern part of Ontario, with extreme cold for casted, I found myself without heat in the house. I called Reliance Home comfort to send someone to repair my furnace that I rent from Reliance. I called three times and no one showed up or called. Saturday January I called in the morning, afternoon and evening. Still no heat and now I have frozen pipes. I don't know what it takes to get some heat. I then spring it took four mothers to get someone here. They ordered a new part to the wrong address then when I got the part I called to have it installed and waited 4 months before they came to install it and I am not sure if every ran right but at -40 something you really know when a furnace is not working.
Carol
- Approximate cost of services:
- $0.00
- Company Response
I am sorry to hear about your disappointment Carol. If there is anything I can assist you with please email me with your account details at gwillson@reliancecomfort.com - Gemma