Reliance Home Comfort

Hi i wanted to share with you my experience with reliance i had electric water heater for 8 years with this copany last week the water heater flooded my finished whole basment when i contacted the copany they told me that they can replace it with other one wiht in the next day how ever i was thinking for long time to have my own water heater so i ask the person on the phone what is the policy in case if i wanted returne the water heater she told me that as long i returned it within 10 days from instalation day i will not be in any contract and i will not pay anything only my owing month of regular pay .when i got instaled my own water heater just few day ego i contacted the company they told me that i own them 40 dolars for cancelation fee and 160 instalation fee well that not what they told me when i call to them . consider the fact that i am not going after the damage done to my finished basment because of lack of maintnance of the water heater that i own i shuld not own any thing to the Reliance after all the rental years they suck out of me .