Reliance Home Comfort

Heating & Air Conditioning
2 Lansing Square Toronto ON M2J 4P8
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HomeStars  >  Water Filtration & Purification in Brantford  >  Reliance Home Comfort  >  Hot water heater rental 7 year contract
Julia from Ottawa
Julia from Ottawa
5 reviews Toronto, ON
1/10

Hot water heater rental 7 year contract

I decided to rent a water heater from Reliance at $ 19.94 per month without being informed the contract was for 7 years! When they sent it to me, I said I hadn't agreed to 7 years and hadn't signed anything. They told me they would search their phone records as I must have verbally agreed! I laughed and told them I would never have verbally agreed and in any case a verbal agreement is not sufficient for them to hold me to the contract and I wanted to terminate. In the mean time they have sent me a buyout option for $1070plus HST! The heater they installed is listed at Home Depot for less than $400. So I'm not recommending any one rent a water heater from this company!

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Company Response

Hi Julia,

I am so sorry to hear this. Please email me pkirby@reliancecomfort.com and I would be happy to help.

Thank you,

Penny