Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13503 reviews)

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Cynthia from Hamilton
Cynthia from Hamilton
4 reviews Hamilton, ON
9/10

Hot water tank install

Rental hot water tank install. 2nd attempt (1st person didn't have appropriate tool). Great work. Super friendly guy. Ran into some snags but didn't want me to have to take more time off work, so he made it happen. Thanks employee #1763.

Approximate cost of services:
$0.00
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Company Response

I'm sorry to hear about the initial delay but am glad that this issue was resolved. Thanks for sharing your experience. ~ Rich

Steve from Mississauga
Steve from Mississauga
1 review Mississauga, ON
10/10

New furnace

Tom Gianitsopulos was very helpful in helping me understand the savings involved in upgrading to a high efficiency furnace. I would highly recommend him and reliance to anyone interested in getting a new furnace.

Approximate cost of services:
$4,000.00
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Company Response

We appreciate this feedback Steve and I will gladly share this with Tom and the team. Thanks so much for taking the time to do so. ~ Rich

chintan dave from Milton
chintan dave from Milton
2 reviews Milton, ON
8/10

To rotate the Water Tank and change the Vent from Black to White

Today we had a Technician Joey (Employee # 977) from Reliance Home comfort. He had done a fantastic job to replace the water Tank and put the new vent which is approximate 20 ft
He is very professional and hard working guy. Initially 4 technicians came from Reliance to see work and they were advising to cut the dry wall but as per my minimum knowledge i did not agreed to cut the dry wall. Finally Joey done this fantastic job without cutting drywall

Good luck to him

Approximate cost of services:
$300.00
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Company Response

We appreciate this feedback and are glad that this work was completed to your satisfaction. Thank you. ~ Rich

HENRY from Maple
HENRY from Maple
1 review Maple, ON
10/10

SERVICE

TECHNICIAN CALLED TO ADVISE HE WOULD BE IN THE AREA BETWEEN 2-4 PM. ARRIVED AT 2:30 PM. CAME IN ASSESSED THE ISSUE AND FIXED IT WITHIN 10 MINUTES. QUICK COURTEOUS AND ACCURATE SERVICE IS WHAT I APPRECIATE AND WILL HIGHLY RECOMMEND DAVID TRAN AND FLAN-AIR.

Approximate cost of services:
$0.00
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Company Response

Thanks very much for taking the time to share your story Henry. We greatly appreciate it. ~ Rich

Ann Munholland from Oakville
Ann Munholland from Oakville
1 review Oakville, ON
10/10

Leaking Hot Water Tank

Response time to my emergency was very quick. Paul (ID #498), the technician was efficient and polite and replaced our tank with minimum disruption. He also cleaned up thoroughly. I was very pleased with the service.

Approximate cost of services:
$0.00
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Company Response

This is wonderful news Ann. Thanks so much for sharing your experience. ~ Rich

Rob from New Hamburg
Rob from New Hamburg
1 review New Hamburg, ON
9/10

A/C and Furnace Service

Mike McIsaac (ID#1587) came to do semi-annual clean up. He was very professional. He gave us information we have never been told. He made suggestions on our unit !!
Thanks for the help Mike.

Approximate cost of services:
$0.00
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Company Response

Thanks for sharing Rob! ~ Rich

Valerie Zhiha from Thunder Bay
Valerie Zhiha from Thunder Bay
1 review Thunder Bay, ON
9/10

reantal water heater

took three phone calls and one time wasting service call to convince Reliance that my 16 yr. old RENTAL water heater needed to be replaced. Once that was accomplished... the young fellow arrived, polite, friendly - fast. Job done now I have hot bath water in the morning... YEAH!

Approximate cost of services:
$0.00
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Company Response

I'm sorry to hear about the initial issues Valerie but am glad that we were able to address the issue. Thanks for choosing Reliance. ~ Rich

Ryan from Unionville
Ryan from Unionville
1 review Unionville, ON
10/10

Broken water heater

When the water heater broke, we called reliance and they got a company called flan air to fix the problem. The technician was Steve Sobratee and he was knowledgeable and courteous.
He explained the issue and quickly fix the problem.
Without a doubt, he was very professional and we will highly recommend him as a technician.

Thanks
Ryan Y

Approximate cost of services:
$0.00
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Company Response

Thanks for taking the time to share your experience Ryan. ~ Rich

Li R from Waterloo
Li R from Waterloo
12 reviews Waterloo, ON
10/10

21 Point Furnace Tune-Up

So happy I called Reliance to do this for us in our new home in Waterloo On! Richard K (1568) was just the person for the job. Called ahead, arrived on time, was courteous, efficient, thorough and taught me a lot. Even took the time to give info on what to do with our A/C. No other company will be looking after us but these guys!! It's the 'old fashioned' customer service that's hard to come by these days.

Approximate cost of services:
$55.00
1 of 1 people found this review helpful.
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Company Response

Wonderful news Li. Thanks for choosing Reliance Home Comfort. ~ Rich

Imran lateef from Markham
Imran lateef from Markham
1 review Markham, ON
10/10

Service and maintenance for furnace and fieplace

Derek Phung came to my home in Markham for the service of my furnace and the fireplace. He was extremely professional and knowledgeable and gave answers to all my questions. Overall he did an excellent job - highly recommended.

Approximate cost of services:
$110.00
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Company Response

Thanks for choosing Reliance Imran. We appreciate your business. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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