Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13493 reviews)

Sort by

Don Riopel from Sudbury
Don Riopel from Sudbury
1 review Sudbury, ON
10/10

Furnace & air conditioner

I'd like to thank Dan & Chris for the great job on the install. There was a lot of custom work involved and the job looks very good. Good hints and info given to me by the crew on things I wasn't necessarily up to date on. Congratulations to your company and your workers, good job keeping my house clean and leaving it clean.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We appreciate your business Don. Thanks for sharing! ~ Rich

mike from London
mike from London
1 review London, ON
10/10

Hot Water Heater

Our technician , ED (8255) was courteous and answered all questions, giving more detail when asked. His visit was prompted by a high carbon monoxide reading on our detector.

Firemen determined that it was a false reading,but when they ran the hot water to start the ignition sequence ,the ignition failed because the heater did not light properly.

When we placed the call to Reliance for service , several times we needed ask the person to repeat themselves because their voice was difficult to hear clearly.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We value this feedback Mike. Thanks for taking the time to share your experience. ~ Rich

Robert Conforti from Mississauga
Robert Conforti from Mississauga
1 review Mississauga, ON
10/10

Annual maintenance

Your representative Adam Walker visited my home to complete my annual maintenance. He was very polite and professional, and absolutely knew what he was doing and did a fantastic job. I congratulate him and your company on providing good customer service.

Approximate cost of services:
$202.27
Was this review helpful?
Company Response

Wonderful news Robert. Thanks for sharing. ~ Rich

Graham Burgess from London
Graham Burgess from London
3 reviews London, ON
10/10

hot water tank inspection

Your service rep., Steve Danchak, came out and inspected my water tank and also gave me some very very important insights as to how well my tank was doing and how to make and/or understand how the tank works. Super service and appreciate all the help. A very professional fellow.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Glad to hear this Graham, I will be sure to share it with the team. Thanks very much. ~ Rich

Kim from Burlington
Kim from Burlington
2 reviews Burlington, ON
10/10

Hot Water Tank Replacment

Our gas hot water tank gave up the ghost this morning and Joey D. Employee # 0977 was here two hours after I called and had a new tank fully installed in about one hour. Excellent work and clean-up. Very happy Reliance customer.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business- Cait

Jaclyn Kelly from Hamilton
Jaclyn Kelly from Hamilton
2 reviews Hamilton, ON
6/10

Hot Water Tank

The service we received from Reliance was great. Our hot water tank exploded and they showed up in less than an hour with a new tank ready to install. We are still trying to piece together our basement, but the quick and friendly service definitely made that day a little less frustrating.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business- Cait

Cecile Gauthier from Welland
Cecile Gauthier from Welland
2 reviews Welland, ON
10/10

Electric Hot Water Tank

Called Reliance for service requiring hot water tank pressure release valve location. They sent out a service man to rectify the problem. The service man called Pietro was wonderful he relocated the pressure release valve and noticed that when he shut off the hot water that the shut off valve was leaking and repaired that. We asked if the temperature on the tank could be lowered and he reset it. We were very impressed with the service and would recommend anyone needing heating, air conditioning or an electric hot water tank rental to call Reliance.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business- Cait

Tom Green in Oakville
Tom Green in Oakville
2 reviews OAKVILLE, ON
10/10

Furnace Install

Jeff (1023) and Bill S (1098) installed the new furnace yesterday and the whole process was smooth. They made sure they didn't damage anything in the house moving the parts to the basement and protected the tile floor.

When they were finished they carefully walked us through the features of the new furnace, explained what they had done and then patiently explained how to use the new thermostat. Did I mention they left the basement area they were working in cleaner than when they found it?

Am I thrilled with the high level of service? Absolutely. Use Reliance!

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business- Cait

Don Prentice from Sudbury
Don Prentice from Sudbury
1 review Sudbury, ON
10/10

Furnace service

Ryon #1558 did a great job on the service ,and had a very good attitude towards his work ,if I need more work would hope he was dispatched . it was like he was working on his own furnace

Approximate cost of services:
$119.00
Was this review helpful?
Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business- Cait

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.