Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13503 reviews)

Sort by

ellen from Brampton
ellen from Brampton
1 review Brampton, ON
10/10

Hot water heater service

I woke up last morning to find out that i had not hot water, called Reliance and they told me that Tech will be there in 2 hours, much to my surprise he was 45 minutes early. Dan fixed the heater problem quickly, giving me a good start to the day, Thanks

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Great news Ellen. Thanks very much for taking the time to share your experience. We greatly appreciate it. ~ Rich

Beata Wiezel from Mississauga
Beata Wiezel from Mississauga
1 review Mississauga, ON
10/10

Water Heater

I had problem with my water heater I called Reliance to help me out . They have sent me Paul from Delta Heating and Cooling the same day. He was very nice and professional and was able to fix the problem. He explained to me what he was doing.I recommend this kind of service to everyone.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Good news Beata. Thanks for choosing Reliance and sharing this experience. We appreciate your business. ~ Rich

Cherryl from London
Cherryl from London
1 review London, ON
10/10

New Furnace And AC

I was very happy with the service I received from the Comfort Adviser Dean Timpany. He answered all my questions and went above and beyond to be sure things were to my satisfaction. The Installers were very friendly and did a great job. I would recommend them to anyone. Thanks Reliance.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Terrific news Cheryl, thanks for taking the time to provide this great feedback regarding your experience with Dean. We appreciate it. ~ Rich

Judy Terry from Bracebridge
Judy Terry from Bracebridge
1 review Bracebridge, ON
10/10

Air conditioning

With the heat wave over the weekend we were distressed to find our air conditioner was not working. My husband has breathing issues and we were delighted that The guys from Seasons Change Mechanical in Gravenhurst answered our call promptly and were able to repair on site! Thanks for the great service!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Wonderful news Judy. I'm glad that the team was able to resolve this issue quickly and provide relief for you and your husband. Thanks for sharing. ~ Rich

Swagology from Markham
Swagology from Markham
1 review Markham, ON
10/10

Air Condition Maintance

Derek Phung (Employee # 2393) he is a great guy.Very outgoing and knowledgeable about his profession.Answered many questions with in-depth knowledge.He did a good job and also was very interactive at the time.

Approximate cost of services:
$20.00
Was this review helpful?
Company Response

Thanks very much for taking the time to provide this feedback. We've seen a number of great reviews regarding the service that Derek provides and will be sure to pass this along to the team. Kind regards. ~ Rich

larry lynch from London
larry lynch from London
1 review London, ON
8/10

air conditioner repair

Brent 1414 is a very capable service person and an excellent representative for your company. Brent cleaned the work area and double checked the repair before he left. All and all, a very good experience.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Glad to hear this Larry. Thanks for taking the time to share your experience. ~ Rich

craig westerlaken  from Coldwater
craig westerlaken from Coldwater
1 review Coldwater, ON
8/10

A/C install

Install originaly sub contracted to seasons change heating + air and was incorectly installed resulting in the unit being ruined. called reliance yanch and they imediately sent someone to inspect and replace the unit and I am now very satisfied

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

I'm sorry to hear about the initial experience but am glad that this issue was resolved. Thanks for sharing this feedback, we appreciate it. ~ Rich

Darko from Ayr
Darko from Ayr
1 review Ayr, ON
10/10

Hot Water Tank Installation

I had 2 installers on a Friday PM. Brian and Ryan (2315 and 2313) These guys are customer satisfaction at its best, prompt professional and were very strong technically. I have a new and very positive insight on Reliance as a result of this experience where I was otherwise on the fence. Thanks Brian and Ryan! BTW, I now have 5 rentals with Reliance, these 2 guys secured my membership! Being a Director of Service, I understand customer satisfaction and fully appreciate firsthand how important it is to have individuals like this as part of your service organization. Nice job!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

This is a wonderful review and we truly appreciate this great feedback. Thank you so much for taking the time to share your great experience - I will be certain to pass this great recommendation along to the team. We sincerely value your business. ~ Rich

Pauline from London
Pauline from London
1 review London, ON
10/10

Service

A very hot day and we decided to turn on the air for the first time this year and guess what? No air! I called around 3pm and was pleasantly surprised when she said Reliance could have someone out between 3 and 6 pm same day. Lee was out tech and he was very pleasant. He had to leave and come back with a part but did so and we were up and running by 7:30. Great service! Thank you so much. No one can tell me the price I pay for the insurance is not worth every penny!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for choosing Reliance Pauline. I'm glad that you have realized the great value of our Comfort Protection Plan and am thrilled that this issue was resolved quickly and to your satisfaction. ~ Rich

Karleen Cunnington from Unionville
Karleen Cunnington from Unionville
1 review Unionville, ON
10/10

Air Conditioner Maintenance

Derek (Employee #2393) was a friendly, knowledgeable service person who cleaned our air conditioner very well. He came on time and took the time to do his work with excellence. His knowledge of the make of our air conditioner was very good and he made good suggestions about its condition.and care. Thanks, Derek, for a job well done!

Approximate cost of services:
$50.00
Was this review helpful?
Company Response

Thanks for sharing your experience Karleen. We appreciate your business. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.