Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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84%

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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13493 reviews)

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Adele from Brampton
Adele from Brampton
1 review Brampton, ON
10/10

Water heater rental

Over the last six years of dealing with reliance as a customer I've had a couple of different contractors in my house to deal with my water heater. The guys at Delta heating and cooling have by far been the best experience yet. Rob the service tech was on-time, polite and very mindful of my new white carpet with his boot covers in hand when he arrived. After showing him to the water heater he came back up-stairs a half hour later with it fixed good as new. He also brought to my attention that my humidifier was still on from the winter and that it was bad for it and the a/c to be running at the same time. Thanks to Rob and Delta heating and cooling for a job well done and are welcome in my home anytime!

Approximate cost of services:
$305.00
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Company Response

Thanks for choosing Reliance and sharing your experience. I will be sure to share this feedback with the team. ~ Rich

Fred from Burlington
Fred from Burlington
1 review Burlington, ON
3/10

hot water tank

I switched to Reliance from another company. For two years I have been double billed as they did not cancel the other account and the company is not very helpful. The blame was placed on a "contract installer" who did not submit paperwork. I provided verbal information on the phone to the call center. I estimate that I have paid approximately $400 in double charges since they installed my hot water tank. I will be changing to another company.

Approximate cost of services:
$608.00
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Company Response

I'm sorry to hear this Fred and will do my best to assist in resolving this situation. Please contact me with more info at rmassingham@reliancecomfort.com and I will have someone contact you to help. Thank you. ~ Rich

Edie from St. Thomas
Edie from St. Thomas
1 review St. Thomas, ON
10/10

Air conditioning maintenance check

Thanks to Brent G. from St. Thomas. He arrived within the promised time frame. He was very thorough, explained what he was doing as part of the maintenance check, and gave me tips on how to save energy costs.

Approximate cost of services:
$45.00
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Company Response

I will be sure to pass this feedback to the team. Thanks for sharing Edie. We appreciate your business. ~ Rich

James  from St. Thomas
James from St. Thomas
1 review St. Thomas, ON
10/10

Hot water tank problem

JAMES IN ST. THOMAS

Problem... Very low pressure in Hot water lines. Called Reliance @ 11.00 P.M. Was advised tech would call by 5.00 P.M. Tech #1502, Steve D. arrived @ 3.00 P.M. Identified problem; Had required parts to repair and fixed problem with tank, cleaned up area and gone by 3.30 P.M.
VERY;VERY;VERY SATISFIED With service provided by Reliance
WOULD USE AGAIN AND WOULD RECOMMEND TO FRIENDS.

THANKS
Jim

Approximate cost of services:
$0.00
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Company Response

Thanks for sharing James. We value this feedback and the time you've taken to write this review. Kind regards. ~ Rich

Robert Hudson from London
Robert Hudson from London
1 review London, ON
10/10

Replace Furnace, Air Conditioner and tankless water heater

John Bielas was very professional. He explained the features and benefits very clearly. He answered all of our questions and concerns. Provided excellent information concerning monthly savings and government programs. He compared our monthly bllls for gas and hydro and showed us how we can save money by changing our equipment. He took the time to explain the difference between owning the equipment and renting it. This made it easier for us to make our decision. I would highly recommend John to my family and friends.

Approximate cost of services:
$8,800.00
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Company Response

Thanks so much for sharing your experience Robert. We appreciate your business. ~ Rich

Jullet Samuels from Brampton
Jullet Samuels from Brampton
1 review Brampton, ON
10/10

Programable thermostat and Filters.

Tom Gianitsopulos visited my home to examine my furnace and air conditioner to determine the efficiency of service I was geting. He was very knowledgeable, pleasant and informative. Service was commendable.

Approximate cost of services:
$600.00
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Company Response

Glad to hear this. Thanks for sharing your experience Jullet. ~ Rich

maggie Purdy from Guelph
maggie Purdy from Guelph
1 review Guelph, ON
10/10

furnace and air conditioner

the sale and installation of my new furnace and air conditioner was
a very pleasant experience. the salesman Jesse was knowledgeable about the product and helpful in explaining the different models and their efficiency.
The installers were prompt, courteous and friendly. They worked steadily and explained what needed to be done each step of the way.
I was impressed with their workmanship and the cleanliness of
the area when they had completed the job. I would recommend them to others.Maggie Purdy.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for choosing Reliance Home Comfort and for sharing this wonderful experience. We greatly appreciate your business. Thanks again. ~ Rich

Corey in Maple
Corey in Maple
2 reviews ,
10/10

Reliance Home Comfort Protection Plan

Reliance Home Comfort Protection Plan Rocks! Derek Phung (employee # 2393) from Reliance spent 1.5 hours maintaining my furnace, a/c and water heater! I have had maintenance service done by other companies in the past, but never like this. Derek made my day by doing such a thorough cleaning and inspection and gave me confidence that I made the right choice in purchasing this protection plan. See you next year Derek!!!

Approximate cost of services:
$100.00
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Company Response

This is wonderful feedback Corey and thanks so much for taking the time to share your experience. We value your business. ~ Rich

Justin from London
Justin from London
1 review London, ON
9/10

central air

I was having an issue with my C/A on Monday so I called Reliance as I'm enrolled in their home care program. They sent a tech out the same day to assess the problem, were able to have a part delivered and installed the next day, all while being polite and informative. Excellent service.

Approximate cost of services:
$0.00
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Company Response

Thanks for sharing your experience Justin. We appreciate it. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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