Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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84%

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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13503 reviews)

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C. Salciccioli from Hamilton
C. Salciccioli from Hamilton
1 review Hamilton, ON
8/10

replacement of water heater

We had another flood in the basement due to the water heater. When I first tried to get someone on the phone it was awlful. The automated phone line is terrible. Their is no desigated phone number if there is an emergency, like a flooded basement because of the water tank. The first man that was sent (he didn't leave a card so I don't have his name)wasn't quite sure where the water was coming from and told us to keep an eye on it, he didn't seem to think the water was coming from the valve and that it would stop. I as Joe # 1645 who came on the second call was great.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Get rid of the automated phone system with people who don't know anything, but tell you we can't get a service person to come till the next day, when you have water in the basement and it is ruining the carpet and drywall that is not what you want to hear.
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Company Response

Thanks for this feedback and I apologize for the trouble you encountered initially. This is valuable information which I will be sure to pass along to our team in Hamilton. Thanks again. ~ Rich

Paul from Richmond Hill
Paul from Richmond Hill
1 review Richmond Hill, ON
10/10

Hot Water System

Thanks to David Tran from Flan Air my hot water system is all fixed! He changed the control panel on the Hot water System and now it works fine! Thanks a lot! 10 stars!

Approximate cost of services:
$0.00
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Company Response

Thanks very much Paul. We appreciate it. ~ Rich

Judy Besso from Gravenhurst
Judy Besso from Gravenhurst
1 review Gravenhurst, ON
10/10

Hot Water Tank

It's not often I would take the time to write a review but when I have exceptional service I take the time. Seasons Change Mechanical promptly looked after our recent problem and the service technicians (Dallas and Cole )we not only polite but patient and informative!

Approximate cost of services:
$0.00
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Company Response

Thanks so much for taking the time to write this great review. We sincerely appreciate your business. ~ Rich

Fakhria  from London
Fakhria from London
1 review London, ON
10/10

Furnace and air conditioning

We recently purchased a Furnace and air conditioning from Reliance Home Comfort, John Bielas (I.D. #5209) was our Sales Rep. He was very considerate, Knowledgeable and professional. John guided me through the entire process in a very efficient and friendly manner. He answered all of our questions and gave us suggestions that would best suit us. Overall I was extremely satisfied with the service I received. Thank you so much!

Approximate cost of services:
$9,000.00
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Company Response

Thanks so much for this wonderful feedback Fakhria! ~ Rich

Jill from Gravenhurst
Jill from Gravenhurst
1 review , ON
10/10

Service

My husband and I were thrilled to have made a phonecall and in less than an hour a service rep was at our house.Seasons Change Mechanical had the problem corrected very quickly and acted very professional while on the job.

Approximate cost of services:
$84.00
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Company Response

Thanks Jill. We appreciate this great feedback. ~ Rich

Jo-Anne Morrow from Windsor
Jo-Anne Morrow from Windsor
1 review Windsor, ON
10/10

central air conditioning

The service was great. Dan Shepley was are agent and he was superb. The guys that installed it were also great . Could not have asked for better service or price. I would highly recommend Reliance to everyone. Dan and the guys that did the job should be commended. Thank You Jo-Anne Morrow

Approximate cost of services:
$3,400.00
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Company Response

Thanks so much for this glowing recommendation Jo-Anne. We sincerely appreciate your business. ~ Rich

Laurie Turnbull from Burlington
Laurie Turnbull from Burlington
1 review Burlington, ON
10/10

Air conditioning service

Great company. Bryan was terrific, very knowledgeable and helpful. Took the time to explain the system and what to look for. We bought the annual maintenance agreement and it paid off on the first call as Bryan was able to help us avoid some major service problems. Dealing with all the staff at Reliance is a pleasure, great people, thank you. Happy to recommend Reliance anytime.

Approximate cost of services:
$29.99
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Company Response

Thanks for contacting us for your home comfort needs Laurie. We truly value your business and the time you've taken to provide this feedback. ~ Rich

Cheryl Derbowka from London
Cheryl Derbowka from London
1 review London, ON
10/10

AC

I had Andrew come into my house to help me decide what would be the best choice for me with a new central air. I would reccomend his services to anyone.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for choosing Reliance and sharing your experience Cheryl, we appreciate it. ~ Rich

tricia b.
tricia b.
2 reviews Vaughan, ON
10/10

service

We arrived up to our cottage friday night and found that our hot water tank was leaking. I called Reliance and they made arrangements with their new contractor to contact us. The technician called me a short while later and made arrangements around my schedule to replace the tank. Two technicians arrived and removed the old tank and replaced it with a new one. I was very happy with the service.

Approximate cost of services:
$1,500.00
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Company Response

Glad to hear this Tricia and thanks so much for choosing Reliance Home Comfort. We appreciate your business. ~ Rich

Jakub Kowalski from Brampton
Jakub Kowalski from Brampton
1 review Brampton, ON
8/10

water heater service

My water heater stopped working on Sunday morning, so I called Reliance to have it fixed, as I rent it from them. Within minutes I had a call from Delta, to arrange for service guy to come. He was able to came the same day an hour after Delta called me, was polite, explained to me what was wrong with my water heater, and was done in fifteen minutes. I was pleased with the service I received, I had hot water within a few hours after my initial call to Reliance.

Approximate cost of services:
$0.00
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Company Response

Thanks for taking the time to share your experience Jakub. We appreciate it. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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