Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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84%

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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13493 reviews)

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Dan from Sudbury
Dan from Sudbury
1 review Sudbury, ON
10/10

Install of AC

Dan and Kory installed my new central air conditioner. The installers were on time, quick and cleaned up after the install. Craig the manager stopped by during the installation. Unit is working well and I would recommend Reliance.

Approximate cost of services:
$4,200.00
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Company Response

Thanks very much for choosing Reliance Home Comfort and sharing your great experience Dan. We greatly appreciate it. RM

Pius Mullally from Sudbury
Pius Mullally from Sudbury
1 review Sudbury, ON
10/10

Furnace installed

It's with great pleasure that I had the opportunity to experience dealing with Reliance Home Comfort. The person I cam in contact with was a lady welcomed me into to the office even though it was 15 minutes after closing time. Then the sales person explained everything that I need to know. The company adviser came to my hour at 7:30 pm on a Saturday night and do all the measuring while explaining everything, this was done beyond his regular daily schedule. The installers removed the old furnace, and installed the new one. From start to finish they were very professional. They even washed the floor when they were done! I would highly recommend to any one in need of home comfort to go to reliance. Thank you Pius Mullally, 1916 Melbourne, street Sudbury IOntario, P3A 4Y9

Approximate cost of services:
$4,000.00
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Company Response

Thanks so much for sharing your great experience Pius. We value your business and appreciate that you've chosen Reliance Home Comfort to assist with your new furnace. Thanks again. RM

George Bennett from Hamilton
George Bennett from Hamilton
1 review Hamilton, ON
10/10

Hot Water Heater

Our rental water heater is 19 years old. Time for an inspection. Within one hour the tech was here. He did a thorough inspection, checked the anode, the burner, the water heating efficiency and gave lots of good advice regarding replacement options when the time came. Pleasant and cheerful fellow. Very happy with the service all around.

George Bennett

Approximate cost of services:
$0.00
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Company Response

Glad to hear this George and thank you very much for sharing your experience. We appreciate your business. RM

Ben from Milton
Ben from Milton
1 review Milton, ON
8/10

Relocation of water heater

I am working on finishing the basement and required the water heater to be relocated approximately 5' closer one of the outside walls. Joey from Reliance arrived and completed all the work with the out most professionalism. He was not only friendly and polite truly is amazing at what he does.

He did an outstanding job! Thanks Joey.

Approximate cost of services:
$100.00
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Company Response

Thanks for sharing your great experience with Joey. We value the feedback and appreciate your business. RM

Len LeBlanc from Greater Sudbury
Len LeBlanc from Greater Sudbury
1 review Greater Sudbury, ON
8/10

New Furnace Install

I want to thank both Dan and Kory for the job they did on the install on the new furnace. They were polite, professional and explained all aspects of the install. Good Job

Approximate cost of services:
$5,300.00
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Company Response

Thanks for choosing Reliance and sharing your story Len. We appreciate it. RM

Peter from Burlington
Peter from Burlington
1 review Burlington, ON
9/10

Remove Quietside install new system

I have to say thank you to and recognize Fred and Cory from CAS for doing a great job. They came to replace my nonfunctional Quietside hot water system. These guys were great. They did clean install, problem solved some additional issues that carried over my old system and left the work area as clean as it was when they got here. Thanks guys.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Recognize great technicians like Fred and Cory. They did quality work, customer service and interaction was great and they made sure that I understood what was going before they left. You don't get that from many people lately.
Any advice to offer fellow homeowners facing a similar project?
Remove your Quiteside system as it is a piece of garbage. I can't stress this enough. REMOVE your Quiteside systems, they are GARBAGE.
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Company Response

We really appreciate the time you've taken to share your experience Peter. Sincere thanks from all of us at Reliance Home Comfort.RM

richard mcneil from Cambridge
richard mcneil from Cambridge
1 review Cambridge, ON
10/10

new furance

all were polite . on time . and exellant job done. will call fof their service in the near furture i would recommend them to my freinds for the same job and other ones.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
nill
Any advice to offer fellow homeowners facing a similar project?
go and use them
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Company Response

Thanks for sharing and for choosing Reliance Home Comfort Richard. We value your business. RM

Doug Downs from Caledonia
Doug Downs from Caledonia
1 review Caledonia, ON
2/10

furnace repair

Our furnace stopped working at 10:00 pm on a Friday night. We called for service as we rent our equipment and were told there were no parts after the tech came just before 5:00 pm on Saturday. After several calls to Reliance and asking for a supervisor, we finally received some satisfaction and our furnace was finally fixed on Sunday at noon. 36 hours without heat was not our idea of good service! If Reliance is going to rent equipment, there should be parts readily available for immediate repair.

Approximate cost of services:
$0.00
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Company Response

I apologize for the frustration we have caused Doug and would like to review what transpired to lead to this experience. Can you please contact me at rmassingham@reliancecomfort.com with details and I will investigate this situation. We appreciate your feedback. Thank you. RM

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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