Reliance Home Comfort

Heating & Air Conditioning
2 Lansing Square Toronto ON M2J 4P8
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Star Score
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85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 9 timesBest of the Best '22 Best of Award '22winner 9 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (12500 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Air condition installation

Charles was very professional, kind, comprehensive but clear and brief. Super honest and helpful with our questions. He truly represents the company in a very professional but also authentic way. Thanks Charles!

Javierto family.

Approximate cost of services:
$4,900.00
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Company Response

Thank you for choosing Reliance Home Comfort for your A/C install. We are grateful for your support. - Gemma

BTown
BTown
0 reviews Toronto, ON
10/10

Thermostat replacement

I was very pleased with the serviceman, Matt, who took time to explain the replacement and did a thorough job of ensuring it was working before he left. He also looked at my water heater and HVAC system to ensure they were working properly

Approximate cost of services:
$300.00
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Company Response

Thank you for your kind words. We really appreciate you choosing Reliance Home Comfort. - Gemma

Private User
Private User
Private User reviews Amherstburg, ON
8/10

Repair

Margaret the last repair person that came was excellent. She was Courteous, conscientious, and very helpful.

Approximate cost of services:
$600.00
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Company Response

Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

Doreen in Toronto
Doreen in Toronto
0 reviews Toronto, ON
10/10

Water softener replacement

Our salesman, Louis, was friendly and knowledgeable. The work was done the next day and we are happy with this service.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

Private User
Private User
Private User reviews Toronto, ON
10/10

Fabulous Service!

We've had Reliance Home Comfort insurance for about six months, and it's one of the best things I've done as a home owner. I've used the service three times, and every time I contact them, I get someone on the phone immediately. They then send someone out the next day - or sometimes the same day if I'm free, and the plumbers are always professional. They call when they're on the way, give a detailed assessment of the issue and how they plan on fixing it. Today Brad came in, and had the leaky shower faucet fixed within an hour!

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words. We really appreciate you choosing Reliance Home Comfort. - Gemma

Rg@151814
R. G.
0 reviews Hamilton, ON
10/10

Furnace

Amy and her team are so nice they done the work so well. Amy explain everything to me. I will definitely recommend them to my family and friends.

Approximate cost of services:
$0.00
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Julia
Julia
0 reviews Toronto, ON
10/10

Service

He was on time, extremely professional & speaks like a professional with lovely eye contact!!

Keep up the great work Tyler!

Approximate cost of services:
$315.00
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C in Mississauga
C in Mississauga
1 review Ottawa, ON
7/10

Water heater repair

Rental tank broke down, called reliance and they sent a technician the next day. Tank was fixed, service was prompt, technician was friendly. However would not recommend water tank rental as it's not good value long term.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Vaughan, ON
0/10

Tank rental and maintenance

Cancelled my account in December and continue getting bills. After 3 or 4 phone calls I get told that I cancelled one part of the account but not the other and that is my responsibility to have known this, even after several phone calls. It is laughable.... and quite obviously a shakedown. Avoid this sham company at all costs. Find another maintenance company.

Approximate cost of services:
$175.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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