Reliance Home Comfort

Rick came out and got my a/c up and working super fast. Very polite and friendly service tech. Rick took time to review my system with me and offer a plan to meet my future needs that is reasonable to my budget. Thanks Rick

David called before he came, he took off his shoes when inside, he cleaned the hot water tank and fixed the sensor, and all with a pleasant atmosphere, very professional. Gold Star!

Scott, the technician, professional, very thorough inspection, was appreciated. This was the best annual service check up that I have received from Reliance. Gives me confidence to remain with Reliance.

No response to date to my letter of April 22nd, several telephone conversations and still no response. No bills arrived and I believed the service was CANCELLED. A Collections Agency sent a letter wanting payment for a service I believed was cancelled. I have tried to be patient with this situation but I am completely frustrated and will be absolutely sure to share my terrible experience with ALL my friends and family about the lack of respect for their customers this company has.

He called before he came, he wore his little booties when inside, he cleaned the furnace, replaced the filter, checked the A/C and all with a pleasant atmosphere, very professional. Gold Star!

I called Reliance about having no hot water, they sent the work order out and I then received a call from Go Heating very shortly after i had gotten off the phone from Reliance saying they would be coming out. They came very fast and were friendly and great to deal with. They ended up changing a valve on my tank and had me up and running with hot water. I would highly recommend Go Heating and Reliance to people looking for GREAT service. Both the people I dealt with from Go Heating were very helpful with everything!

I was very happy with the information I obtain from our Home Comfort Adviser Dean Timpany. He explained everything extremely well, without all the techy terms. He answered all our questions and made the whole process very easy for us. Everything from first contact through to the installation was excellent! I would defiantly recommend Dean to our friends! Thanks a Million!

I am very happy with the new furnace and AC. I wish I had done this years earlier. the installers did a great job and very neat and tidy. i was very happy with Dean Timpany, he explained things very clearly and wished i had met him sooner. I could not have asked for anything better. I would defiantly recommend Dean to any of my friends and Family. Thanks.

Dan and Chris were very professional, they installed a new furnace and mounted our air conditioner. They were both extremely nice and polite, they also cleaned up after themselves. I would highly recommend these teo gentlemen to any one. Greats job guys

Noticed brown water coming out of the hot water tap in the tub that my mother was soaking in. I called the toll free # around 11am. Was told that the nearest timeslot that a technician could arrive was between 10am and 2pm. TODAY? Yes. I thought that I'd have plenty of time to run errands for Alzheimer's mama before the technician would call. Nope! Within an hour, I received a call from Amber indicating that she could be at the house in 10 minutes. I asked for 15. She was already in the driveway with her gear out when I got home. When we entered the house, I told not to bother taking her footgear off, but Amber said that she had to put booties on. WHAT? In Sudbury, technicians actually put booties on? WOW! I was impressed. Within 15 minutes, the problem was examined, and an installation date set for 2 days from now at a time that wouldn't require me to take time off work. Amber's professionalism and engaging personality have left an impression that may erase the negative experience I had in December with the tekkies from Lowe's that I booted out of the house! Amber, you're the best!