Something in the attic kept us up all night. Called Troy next day, he was here the day after. Explained the problem carefully, showed me what he'd do, and did it. All friendly, helpful, professional. Problem disappeared. What can be better?
This was our 3rd use of the GTA team in the past five years, and while I hope we won't need them again, it's reassuring to know they're out there if we do.