We began noticing that there was a mouse/rat in our house a few months after moving in. We tried all the store bought methods and thought we had solved the problem until we saw one right in our dining room. Immediately we called GTA based on their homestars rating and Troy came the next day. He was friendly efficient and took the time to look around the entire house and property to see where they might be and looked for any holes. He also was happy to talk about the problem and how to solve it. We haven't seen any since and have checked all the bait and no new nibbles. Thanks for getting rid of the critters, I'm sleeping much easier knowing they are not in my house.